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Summary of reviewsZlatna Kruna garners high praise across various categories, contributing to an overwhelmingly positive experience for its guests.
The hotel's location is a key highlight with its prime setting just outside the city center, which combines convenience and tranquility. Accessible by multiple modes of transport, including bus, car or taxi, Zlatna Kruna is situated approximately 4-5 kilometers from the city center. Guests appreciate the nearby shopping and local attractions, along with the quiet surroundings despite being on a busy road.
The breakfast at Zlatna Kruna is largely commended for its variety and quality. Many guests speak highly of the self-service breakfast's savory dishes and homemade bread, although some desired more diversity, particularly in fruit options and were not fond of the breakfast room's windowless cellar location. Nonetheless, the breakfast contributes positively to the overall guest experience.
Dinner service receives exceptional feedback for its top-notch food quality, generous portions and flavorsome local dishes like Cevapi. The cozy environment of the ground-floor restaurant, including its pleasant outdoor seating, is appreciated. Although some guests note the presence of smoke, the overall dining experience remains highly favored.
Rooms at Zlatna Kruna are celebrated for their modernity, spaciousness and cleanliness. Guests find the contemporary furnishings, air conditioning and mini bars highly satisfactory. While some minor issues were cited, such as occasional views of the parking lot, the rooms are consistently described as comfortable and well-maintained.
Cleanliness is a standout feature with many guests describing the hotel as spotlessly clean and beautifully presented. The high standard of hygiene extends throughout the facility, contributing significantly to the comfort of the stay.
The staff at Zlatna Kruna receive widespread acclaim for their friendliness, professionalism and attentiveness. Reception personnel are noted for their efficient and attentive service with staff members proficient in English, ensuring smooth communication for international guests.
Parking options at the hotel are generally appreciated for being secure and free, enhanced by 24-hour video surveillance. However, some guests noted occasional challenges with parking space availability during peak times.
The hotel's beds are another frequently commended feature, often described as cozy and super comfortable. While a few guests found the mattresses and pillows too soft, the overall consensus is that the bedding contributes to a restful sleep.
Zlatna Kruna consistently meets four-star standards with its new and clean facilities, high-quality service and comfortable rooms equipped with reliable amenities. Overall, the hotel stands out as a noteworthy choice, delivering commendable hospitality and an exceptional stay for travelers.
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