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Summary of reviewsHotel Casa Zapallar provides an exceptional stay in the picturesque town of Zapallar, celebrated for its tranquil and secure surroundings. The hotel's enviable location within walking distance to the beach and town center, ensures convenience while allowing guests to explore the scenic coastline and charming streets with ease. Guests frequently highlight the serene and cozy ambiance that makes it a perfect retreat from the hustle and bustle.
One of the standout features at Hotel Casa Zapallar is its breakfast, which consistently impresses with its delicious variety, fresh ingredients and abundant portions. The attentive and friendly service further enhances the morning dining experience. Dinner also receives high praise with many commending Chef Javier’s culinary mastery, despite some guests mentioning limited options and higher costs. The attention to quality and presentation ensures a memorable dining experience that rivals top restaurants.
The rooms at Hotel Casa Zapallar are described as comfortable, spacious and beautifully decorated, providing a restful stay with firm yet soft beds and modern amenities. Cleanliness is a hallmark of the hotel with both common areas and private rooms being meticulously maintained. Although minor issues such as lighting and bathroom drainage have been noted, the overall comfort and aesthetic appeal are highly appreciated.
The staff at Hotel Casa Zapallar stands out for their warmth, responsiveness and dedication. Guests frequently mention key personnel for their exceptional service, contributing to a welcoming and memorable experience. The genuine concern and personalized attention provided by the staff make the stay even more enjoyable.
While the hotel excels in many areas, there are some aspects that require improvement. The WiFi connection has been inconsistent, particularly in back rooms and the small rooftop pool has faced operational and maintenance challenges. Parking is also limited and somewhat inconvenient, although street parking is considered a safe alternative.
Overall, Hotel Casa Zapallar offers a luxurious and personalized experience in a cozy, boutique setting. Its excellent service, delicious culinary offerings and comfortable accommodations make it an ideal choice for families, couples and travelers seeking a serene and charming escape.
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