InfoSummary of reviewsHostal Graciela enjoys an excellent location in the heart of Pucón, making it an ideal choice for travelers seeking convenience and accessibility. Situated just a short walk from popular shops, dining spots, and tour operators, guests can easily explore the vibrant yet peaceful surroundings. The hostel is consistently lauded for its friendly and attentive staff, contributing to a welcoming atmosphere that elevates the guest experience.
Guests are frequently impressed by the top-tier breakfast offerings, which feature a substantial variety of dishes tailored to individual preferences. The innkeeper Henry and Ms. Ingrid are recognized for their exceptional service, ensuring meals are delicious and satisfying. Although some suggestions for improvement regarding coffee and orange juice are noted, the breakfast generally receives praise for being abundant and well-prepared.
The rooms at Hostal Graciela are described as clean, comfortable, and adequately maintained, extending the same cleanliness to the common areas. With spotlessly clean environments and daily room servicing, the hostel maintains a pristine atmosphere. While some rooms lack windows or sufficient ventilation, guests appreciate the cozy and scenic touches, such as views of the nearby volcano from certain double rooms.
The staff at Hostal Graciela is applauded for their exceptional service, with guests frequently mentioning their friendliness and helpfulness. The owner and Henry are noted for their attentiveness and accommodating nature, creating a family-friendly and cozy atmosphere. Overall, Hostal Graciela offers a comfortable, clean, and centrally located retreat, making it a standout choice for travelers wishing to experience the beauty of Pucón alongside excellent hospitality. Show more
InfoSummary of reviewsFrench Andes Apart Hostel in Pucón is highly praised by guests for its outstanding location, allowing for easy access to the city center, supermarkets, lake, beach and breathtaking views of Villarrica volcano—all within walking distance. The hostel strikes an ideal balance between tranquility and connectivity, offering a peaceful yet centrally located stay that is both safe and convenient.
Guests consistently highlight the hostel's modern, clean and cozy atmosphere. The rooms, particularly the studio apartments, are described as spacious, well-equipped and featuring amenities like air conditioning, kitchens and beautiful views. The comfortable beds and quality furnishings contribute to a pleasant stay, complemented by an efficient heating system for added comfort. Despite some criticism regarding room size, natural light and limited ventilation, the overall feedback on room quality remains positive.
Cleanliness is a standout feature at the hostel with guests frequently noting the immaculate condition of the rooms, apartments, bathrooms and linens. The regular change of towels and attention to cleanliness and decoration create a welcoming and pristine environment for travelers.
The hostel staff receive widespread acclaim for their friendliness, helpfulness and attentiveness. The team, including standout members like Estefania, Rafael, Mari and Tiffany, are praised for their excellent service, warmth and willingness to go above and beyond to ensure guests have an enjoyable stay. Their language skills and cordiality further enhance the overall guest experience.
Although the Wi-Fi service receives mixed reviews with some guests experiencing unstable and slow connections, the hostel provides functional internet access. Parking, though available, poses some challenges due to limited spaces and tight areas, which might be inconvenient for larger vehicles.
In summary, French Andes Apart Hostel offers a superb base for exploring Pucón with its excellent location, modern and cozy accommodations, high standards of cleanliness and exceptional staff service, ensuring a largely positive experience for its guests. Show more
InfoSummary of reviewsHotel El Coihue is highly regarded for its prime location, offering guests a perfect blend of convenience and tranquility. Situated near the city center, visitors enjoy easy access to restaurants, shops, and public transportation, all while appreciating a serene environment. The hotel is praised for its scrupulously clean and comfortable surroundings, complemented by attentive and friendly staff, which creates a welcoming atmosphere for all guests.
A notable highlight of the guest experience is the breakfast, often described as delicious, generous, and well-executed. Guests appreciate the abundance of offerings, with special mention of the fresh natural juice, although some suggest increasing the variety could enhance the experience further. Served from 8:30 a.m., breakfast remains a positive start to the day, thanks largely to the service of staff members like María, who is particularly commended for her exceptional service.
The rooms at Hotel El Coihue are appreciated for their comfort and cleanliness, with most guests finding them spacious and well-equipped with amenities such as air conditioning, TV, and private bathrooms. A standout is the Ruali room, noted for its quaint cabin-like wooden design. The quiet location further enhances the restful experience, with guests enjoying a serene and noise-free environment for relaxation.
Cleanliness throughout the hotel is consistently acknowledged as exceptional, contributing significantly to the comfort and coziness experienced by guests. This attention to hygiene ensures a safe and well-maintained environment, enhancing the overall tranquility of the hotel.
The staff at Hotel El Coihue consistently earn acclaim for their warm and professional demeanor, contributing significantly to the positive guest experience. Their dedication to guest satisfaction, marked by kindness and attentiveness, is a distinctive feature of the hotel, ensuring a memorable stay for visitors.
Finally, the beds in Hotel El Coihue are widely recognized for their comfort, contributing to guests' restful and enjoyable stays. Despite minor feedback regarding firmness and pillow size, the overall consensus is that the hotel provides a relaxing and comfortable sleeping experience.
In summary, Hotel El Coihue excels in delivering a peaceful and convenient stay, characterized by outstanding cleanliness, comfortable accommodations, excellent service, and a delightful breakfast experience. Show more
InfoSummary of reviewsHostel Raíz in Pucón offers a compelling combination of tranquility, convenience, and hospitality, making it a top choice for travelers. With its prime location in a serene neighborhood, it provides easy access to the bustling center of Pucón, supermarkets, restaurants, and bus terminals, ensuring guests have everything they need within reach. The hostel's setting, complemented by cozy interiors and inviting common areas, provides a peaceful retreat without sacrificing access to the vibrant town center.
Guests consistently praise the hostel for its impeccable cleanliness and well-maintained environment. The common spaces and bathrooms are kept spotless through daily cleaning routines, and the rooms are both comfortable and tidy. Visitors appreciate the pleasant and cozy atmosphere, enhanced by friendly and attentive staff who prioritize guest satisfaction.
The hostel staff, including the notable reception team of Daniela and María José, are frequently highlighted for their friendliness and willingness to assist with any guest needs. Their warm demeanor contributes significantly to the welcoming atmosphere at Hostel Raíz, ensuring that visitors feel comfortable and well-cared for during their stay.
The comfort of the beds also receives positive feedback from many guests, who appreciate the fresh, clean bedding and the cozy sleep experience. While there are occasional mentions of less satisfactory experiences with some bunk beds, the overall sentiment leans towards satisfaction, especially in private rooms with spacious double beds and plush down comforters.
In sum, Hostel Raíz stands out as a well-kept, friendly, and comfortable accommodation option, perfect for those looking to explore Pucón while enjoying a restful environment and exceptional hospitality. Show more
InfoSummary of reviewsLa Nuez BnB in Pucón is widely acclaimed for its exceptional location and welcoming atmosphere. Situated in the heart of town, it offers convenient access to supermarkets, eateries, shops, and vibrant main streets, making it an ideal choice for travelers eager to explore on foot. Guests commend not only the geographical advantage but also the cozy, homely ambience accentuated by a spacious common room perfect for relaxation. The attentive, friendly staff further enrich the experience, ensuring that visitors feel warmly welcomed and cared for.
A noteworthy highlight is the breakfast, which consistently receives high praise for its quality, variety, and thoughtful preparation. Guests enjoy a substantial array of delicious offerings, including fresh fruit, eggs, toast, and the highly praised Italian coffee. Jorge's personalized service adds a home-cooked warmth to the dining experience, making each morning's meal a luxurious start to the day. The breakfasts are often described as extraordinary and complete, catering to diverse tastes with options like vegetarian dishes.
The rooms at La Nuez BnB are spacious, clean, and comfortably appointed, creating a restful environment enhanced by tasteful decor. Daily cleaning routines ensure impeccable hygiene, with guests frequently commenting on the property's spotless condition and pleasant smell. The beds, noted for their exceptional comfort, contribute to the overall positive impression, often described as super comfortable. Despite occasional feedback about sound insulation, the blend of comfort, cleanliness, and stylish decor in the rooms leaves a lasting impression.
The level of hospitality at La Nuez BnB stands out, with host Jorge and his partner Priscila receiving accolades for their extraordinary warmth and attentiveness. Alongside charming staff like Constanza, they create a welcoming environment where guests feel personally cared for. The commitment to guest satisfaction is evident in their accommodating and sincere service, ensuring a memorable and pleasant stay.
In summary, La Nuez BnB offers an appealing combination of prime location, outstanding cleanliness, luxurious breakfasts, and exceptional comfort, all enriched by the warmth and friendliness of its staff, making it a standout choice for travelers visiting Pucón. Show more
InfoSummary of reviewsMagma Lodge in Pucon is celebrated for its exceptional location, offering an idyllic setting by Lake Villarrica with unbeatable, uninterrupted views. Guests appreciate the lodge's proximity to both the lake and Pucon city center, which strikes a perfect balance between accessibility and tranquil seclusion within a forested area. The unique design of the igloo-like domes and bungalows provides guests with personal privacy and incredible lake vistas, enhancing the immersive experience with nature.
The breakfast at Magma Lodge is well-received for its completeness and deliciousness, featuring dishes like scrambled eggs, homemade bread, pancakes, local cheeses, real jams and fresh fruits and juices. Although the breakfast is generally hearty and appreciated, some guests note its repetitiveness and limited options, especially for those with dietary restrictions. The option to have breakfast delivered to the domes as a COVID-19 precaution was a positive touch.
Dinner options, however, present some challenges with a lack of a fully functioning restaurant at the lodge. Common offerings include quick options like pizzas and empanadas, making it more practical for guests to prepare meals themselves or dine in Pucón.
The rooms at Magma Lodge are characterized by their rustic charm combined with modern comforts. Guests praise the clean, well-equipped and beautifully decorated domes and bungalows, which offer a cozy and super comfortable stay. Some areas could benefit from more detailed maintenance, but the overall design and breathtaking natural scenery more than compensate for these minor drawbacks.
Cleanliness at Magma Lodge receives mixed reviews. While many guests find the accommodations clean and cute, others report issues such as stained sheets, dirty bathrooms and infrequent cleaning services. Enhancing the attention to cleanliness and maintenance could significantly improve the guest experience.
The staff at Magma Lodge is generally acclaimed for their friendliness, attentiveness and dedication to ensuring a pleasant stay. Despite a few isolated incidents of less-than-friendly behavior and minor language barriers, the majority of guests find the team to be a positive and helpful presence.
The beds receive high marks for comfort and support, contributing to a peaceful night's rest. Despite occasional mentions of average or slightly worn beds, the overall consensus is that the sleeping arrangements are comfortable and conducive to a restful retreat.
Overall, Magma Lodge stands out for its unbeatable location, charming accommodations and welcoming staff, making it a compelling choice for nature enthusiasts and those seeking a serene escape in Pucon. Show more
