InfoSummary of reviewsHotel RH Arena - Todo Incluido earns high marks for its prime location, just a short walk from the beach and local amenities like restaurants, cafes and supermarkets. This convenience is complemented by the tranquil environment, though it is noted that some nighttime noise from local parties can be a minor issue. On the positive side, free parking options near the hotel add value to the overall experience, although parking can be challenging to find, especially for larger vehicles.
Guests consistently praise the breakfast offerings, highlighting the varied and delicious buffet as one of the standout features of their stay. The quality and cleanliness of the breakfast experience are commendable with a range of fruits, drinks and dishes that cater to diverse tastes. Despite some suggestions for more variety and fresher products, breakfasts are generally considered excellent and often exceed expectations.
The quality of dinner experiences, however, is somewhat mixed. Some guests appreciate the variety and quality of the buffet, while others suggest improvements in terms of freshness and variety with concerns about efficiency and occasional use of low-quality frozen products.
Room accommodations vary, but guests frequently mention the spaciousness, comfort and cleanliness of the rooms. Many rooms feature pleasant balconies with delightful views, contributing to a satisfying stay. However, some reviews note outdated decor and furniture, along with bathrooms in need of modernization. While soundproofing ensures a good quality of sleep, the pillows are often described as thin and worn out.
Cleanliness stands out as a consistently praised feature with meticulous cleaning standards across the hotel. The attentive and helpful cleaning staff contribute to an environment where hygiene is a priority, enhancing guests' overall comfort.
The hotel's staff receives outstanding feedback for their friendliness, professionalism and attentiveness. From receptionists to waiters, the team is praised for making guests feel welcome and well-cared-for, significantly contributing to the overall positive experience.
The pool area is also highlighted for its cleanliness and maintenance, though its small size can lead to overcrowding. While there is a heated pool available for an extra fee, it does not fully compensate for the lack of space. The pool is more appreciated in the mornings when it receives sunlight before becoming shaded in the afternoon.
Family-friendliness is a notable strength with activities for children and adults and a mini club that adds to the family-friendly atmosphere. Guests appreciate these features, along with the varied and high-quality buffet that caters well to families.
The comfort of the beds garners mixed reviews with some guests finding them very comfortable and others pointing to thin pillows and hard mattresses. Despite these issues, bed comfort is generally viewed positively.
Regarding its four-star rating, many guests feel the hotel does not meet the expected standards, citing outdated amenities and the need for renovations. The facilities and services are often deemed more in line with a three-star property, suggesting that there is room for improvement in achieving a true four-star experience.
In summary, Hotel RH Arena - Todo Incluido offers a prime location, excellent cleanliness, friendly staff and good breakfast options, making it a reliable choice for a comfortable stay. However, areas such as dinner quality, room modernization and pool size need improvement to better align with its four-star rating. Show more
