InfoSummary of reviewsBorneotel The Shore KK by CHG, situated in the heart of Kota Kinabalu, is lauded for its exceptional location, providing easy access to the airport, city center, key attractions, night markets, shops and cafes. The hotel's central position makes it an ideal choice for travelers interested in shopping, dining and exploring the vibrant city with popular spots like Gaya Street and Jesseltons Jetty just a short walk away.
The spacious and modern rooms receive high praise for their cleanliness and comfort. Guests appreciate the amenities such as dimmable lights, Netflix-ready TVs, panoramic window views and comfortable bedding. Although minor issues like water on the floor, sewer smells and door access key problems were occasionally reported, the overall feedback remains positive, underscoring the hotel's suitability for both short and extended stays.
Cleanliness is a standout feature with many guests noting the tidy and well-maintained rooms. Despite some isolated complaints about bathroom cleanliness and maintenance, the majority appreciate the clean, comfortable and spacious environment.
The staff at Borneotel The Shore KK by CHG are commended for their friendliness and helpfulness with special mentions for employees like Sharmeni. The smooth check-in and check-out processes, along with the staff's accommodating nature, contribute to a pleasant guest experience.
The hotel's pool, located on the 6th floor, offers stunning views and a relaxing ambiance. It is described as spacious and clean, making it a popular spot among guests, particularly families with children. Despite some mentions of the pool being unfinished or temporarily closed, it remains a well-regarded feature.
Beds at the hotel are consistently praised for their spaciousness and comfort with many guests appreciating the dimmable lights behind the bed and the overall cleanliness and comfort of the rooms. While there was a minor suggestion for improving bed height, the overall feedback highlights the quality and comfort of the bedding, ensuring guests enjoy a restful stay.
In summary, Borneotel The Shore KK by CHG offers a convenient and comfortable stay with its prime location, clean and spacious rooms, friendly staff and impressive pool, making it a solid choice for travelers visiting Kota Kinabalu. Show more
