InfoSummary of reviewsCitadines Waterfront Kota Kinabalu, located in the heart of Kota Kinabalu, offers an exceptional base for travelers aiming to explore the city's vibrant surroundings. The hotel's strategic location provides easy access to popular attractions, shopping malls, and a variety of dining options, all while offering tranquil seaside views. Guests commend the hotel for its clean and modern accommodations, which include spacious rooms equipped with kitchenettes and comfortable beds. The stunning infinity pool, with its breathtaking views of the harbor and islands, is a highlight for many, enhancing the overall guest experience.
The staff at Citadines Waterfront is frequently praised for their friendliness and attentiveness. From reception to housekeeping, each team member contributes to a welcoming atmosphere, ensuring guests feel comfortable and well-cared for throughout their stay. This dedication to excellent service extends to the hotel's maintenance of a clean and accommodating environment, despite occasional feedback regarding room cleaning specifics and service consistency.
While the breakfast offerings could benefit from improvements in variety, guests find some enjoyment in the options available. Overall, the comfortable beds, serene pool ambiance, and care from the staff contribute to a memorable stay. Citadines Waterfront Kota Kinabalu emerges as an attractive choice for those seeking convenient access to Kota Kinabalu's cultural sites combined with the allure of modern, comfortable lodging. Show more
InfoSummary of reviewsGaya Centre Hotel garners positive reviews primarily for its strategic central location, making it highly convenient for guests wishing to explore local attractions such as Jesselton Point Jetty and Suria Sabah Shopping Mall. The proximity to various malls, restaurants and banks, along with stunning sea views and easy access to Todak Waterfront, enhance its appeal as a great accommodation choice in a busy city setting.
The hotel’s breakfast offerings receive commendations for quality and variety with many guests appreciating the complimentary breakfast that adds value to their stay. While some suggest a broader selection, particularly concerning fish and meat, the overall positive feedback about the breakfast experience solidifies the hotel’s reputation as a budget-friendly option.
Rooms at Gaya Centre Hotel are consistently described as clean and comfortable, suitable for families, although there are minor areas for improvement, including better lighting and general maintenance. Issues such as ceiling stains, occasional bugs and parking challenges are noted but do not significantly detract from the overall favorable impressions. Enhancing minor details could, however, further improve the guest experience.
Cleanliness is a mixed aspect with guests generally praising the cleanliness of the rooms and hotel environment but occasionally pointing out areas needing attention, particularly the bathrooms. Issues like bad smells, flooding showers and insufficient cleaning in older bathrooms highlight the need for better maintenance.
The staff at Gaya Centre Hotel stands out for their friendliness, courtesy and attentive service. Guests often highlight their helpfulness in arranging tours, handling personal requests and maintaining a cheerful demeanor, especially the front desk and lobby teams. Despite a few less favorable experiences, the overwhelmingly positive feedback underscores the staff’s significant contribution to the overall pleasant stays at the hotel.
In summary, Gaya Centre Hotel is a convenient, value-for-money option with commendable staff, comfortable rooms and a favorable breakfast experience, suited for travelers seeking a strategically located accommodation in the heart of the city. Addressing minor cleanliness and maintenance issues could further enhance guest satisfaction. Show more