InfoSummary of reviewsWyndham Surabaya is highly regarded for its prime location in the heart of Surabaya, offering guests convenient access to Tunjungan Plaza and major attractions. Its strategic positioning provides easy mobility throughout the city, making it an ideal base for both leisure travelers and those attending to business.
The hotel impresses with its breakfast offerings, featuring a blend of continental and Indonesian cuisine. Guests appreciate the diverse buffet, commendable service, and enjoyable coffee, although there are suggestions for improved taste and variety. Large rooms with stunning city views enhance the breakfast experience, contributing to a pleasurable stay.
Room accommodations at Wyndham Surabaya consistently receive praise for their spaciousness and comfort. The generous size, luxurious king-size beds, and excellent facilities like bathtubs and air conditioning make for a comfortable and restful environment. While some note the decor as slightly outdated, the rooms are well-maintained, clean, and equipped with ample amenities, making them well-suited for families and solo travelers alike. Guests also enjoy a peaceful ambiance, supported by a wine bar restaurant offering quality cuisine.
Cleanliness is another strong point for the hotel, with rooms frequently described as spotless. The housekeeping staff and executive lounge team are noted for their friendliness and attention to detail, enhancing the overall service quality at the hotel. Though there are mentions of minor areas for cleanliness improvement, the hotel largely meets expectations.
The staff at Wyndham Surabaya is consistently lauded for their exceptional service. Described as friendly, professional, and attentive, the staff's warmth and readiness to assist greatly enhance the guest experience. Their efforts, which include thoughtful gestures and efficient trip organization, contribute significantly to a memorable stay.
Finally, the comfort of the beds is a standout feature. The big, soft king-sized beds and lovely pillows are frequently praised, ensuring guests enjoy restful sleep. Overall, Wyndham Surabaya's combination of prime location, great facilities, attentive staff, and comfortable accommodations make it a popular choice for travelers seeking an enjoyable stay in Surabaya. Show more
InfoSummary of reviewsMy Studio Hotel City Center in Surabaya enjoys a strategic location close to the Gubeng train station, making it an ideal choice for travelers needing quick transit or wishing to explore regional attractions like Mount Bromo. Guests appreciate its central position, affordability, and proximity to dining and shopping options, making it a convenient hub for city adventures or a leisurely stopover.
The hotel provides a complimentary breakfast, which, though simple with offerings such as toast and coffee, aligns with the expectations of a budget-friendly stay. The breakfast may not satisfy those accustomed to a heartier spread, but it is a valued inclusion for many looking to start their day economically.
Rooms at the hotel draw mixed reviews, praised for spaciousness and particularly for comfortable beds that offer privacy and relaxation, thanks to the capsule-style design. However, some issues are noted with cleanliness in shared facilities and variability in room sizes, which may affect guest comfort for those staying longer or traveling with more luggage.
Cleanliness standards vary, with dormitories generally kept tidy, providing a quiet environment for rest. However, the bathroom facilities tend to disappoint many guests due to inadequate maintenance, with frequent reports of outdated amenities and insufficient cleanliness.
A standout feature of the hotel is its staff, renowned for their helpfulness, friendliness, and effective communication, including in English, which significantly enhances the guest experience. The positive interactions with the staff often outweigh other shortcomings of the property.
Overall, the comfort of the beds, coupled with the friendly service and prime location, leaves many guests with a favorable impression, making My Studio Hotel City Center a solid choice for travelers seeking affordable accommodation near the heart of Surabaya. Show more
InfoSummary of reviewsFavehotel MEX Tunjungan Surabaya stands out as a strategically located accommodation in the bustling heart of Surabaya, providing guests with easy access to shopping centers, dining options, and local attractions. Its proximity to Tunjungan Plaza and main transportation routes makes it an appealing choice for both leisure and business travelers. Despite its central location, the hotel maintains a peaceful atmosphere, further complimented by affordable rates and a friendly, efficient staff.
Guests find value in the inclusive breakfast offering, which includes a selection of local Indonesian dishes and Western options, despite some noting a limited variety. The breakfast buffet provides a good start to the day, even if it doesn’t fully cater to those seeking a broad array of choices.
Room cleanliness is praised, with guests frequently mentioning clean bedding and modern decor that create a cozy ambiance. However, the hotel does face challenges with room amenities, as many rooms lack windows and have minimal natural light. Some guests have reported issues with room size, and the lack of certain amenities and occasional maintenance issues highlight areas needing improvement.
Cleanliness in other areas of the hotel has mixed reviews, with tidy rooms upon arrival being a positive aspect, but issues like dusty hallways and patchy linens detract from the experience. Despite these concerns, the availability of hot water and the welcoming nature of the staff offer redeeming qualities.
The staff at favehotel MEX Tunjungan Surabaya receive high praise for their friendliness and attentiveness, contributing significantly to a welcoming and accommodating environment. Guests appreciate their warm reception and willingness to go above and beyond in service, which enhances the overall comfort of the stay.
Feedback on the beds is largely positive, with guests finding them comfortable and spacious, although some mention issues like soft mattresses and stained sheets. Overall, the combination of a strategic location, friendly staff, and comfortable accommodations makes favehotel MEX Tunjungan Surabaya a worthwhile option for visitors, though improvements in room amenities and cleanliness could further elevate guest satisfaction. Show more
