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Accessible Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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+1
Accessible
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The Riu Palace Costa Mujeres - All Inclusive offers some beneficial features for guests with disabilities. The hotel includes rooms that are accessible via elevator, ensuring easy movement across different floors. There's also an efficient accommodation system tailored to the needs of disabled guests with elevators facilitating accessibility in common areas. However, there are some noted drawbacks. The property lacks comprehensive accessible features and offers limited facilities for individuals with reduced mobility. Navigating the premises with strollers can be challenging and the reservation system for dining is found troublesome. Additionally, the children's beds are suggested to be larger. Despite the efficient check-in service and decent pool amenities, improving accessibility features could enhance the overall experience for guests with disabilities.
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+1
Accessible
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Real Inn Cancún offers a mix of experiences for guests with disabilities concerning accessibility. The hotel is generally accessible with some highlights including easy access for wheelchairs, spacious and accessible bedrooms, as well as an easily accessible location. Facilities are designed to be accessible, although the availability of accessible rooms is limited and partial. Guests have noted that while there are elevators in the building, the wheelchair access and size of the lifts can be a challenge for larger wheelchairs. Additionally, the absence of wheelchair accessible parking and the limited resting spaces between stairs may pose some difficulties. Despite these challenges, the responsive staff appear committed to appropriately accommodating guests with disabilities. Overall, the hotel's accessibility has both strong points and areas for improvement.
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+3
Accessible
AI-generatedThe Westin Cozumel provides wheelchair accessibility with features like an elevator with a wide door and a stair-free path to the entrance. Accessible rooms include grab bars near the toilet, a hand-held showerhead, and lowered electrical outlets in the bathroom.
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+3
Info
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Villas Caracol is a luxurious and charming hotel located in a prime location on the beach, making it the perfect spot for a peaceful and relaxing vacation. The hotel's facilities are top-notch with beautiful and spacious rooms, a breathtaking pool area and a full-service restaurant that serves delicious meals. Guests rave about the hotel's exceptional cleanliness and the attentive and friendly staff who go above and beyond to make their stay comfortable and enjoyable. The breakfast is excellent with a wide range of choices and the beach is stunning and without algae. While some guests had minor complaints, the vast majority of reviews are overwhelmingly positive with guests describing Villas Caracol as idyllic, beautiful and a true paradise experience. Overall, Villas Caracol is a fantastic choice for anyone seeking a luxurious and peaceful beach getaway.
Categories
Accessible
Luxury
Beachfront
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+4
Info
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The Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya.
Categories
Accessible
Luxury
Sustainability Journey
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+4
Info
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Hotelito del Mar Playa del Carmen is highly regarded for its prime location, modern facilities and exceptional cleanliness, making it a popular choice for travelers. Nestled in a quiet yet central neighborhood, guests enjoy the proximity to key attractions such as the beach, 5th Avenue, restaurants and shopping centers without the disturbance of city noise. The hotel’s serene atmosphere is complemented by spotless, comfortable accommodations that feel more like functional apartments, featuring spacious, well-equipped rooms with kitchens, large beds and excellent air conditioning.
The friendly and attentive staff, highlighted by frequent mentions of their extraordinary hospitality and professional demeanor, greatly enhance the guest experience, making everyone feel welcome and well cared for. The rooftop pool is a standout feature, offering a beautiful, relaxing space with picturesque city views and a warm, inviting ambiance. Although the pool's size is modest, it is well-maintained and provides a charming retreat for guests to unwind.
Families find the hotel particularly accommodating with spacious rooms, useful amenities and child-friendly services. Additionally, the hotel's agreements with nearby beach clubs and accessible parking add to its family-friendly appeal.
While the breakfast receives mixed reviews with guests noting its simplicity and late serving time, the convenience of room service is appreciated. Minor concerns, such as bed comfort for some and occasional issues with Wi-Fi speed, are outweighed by the overall positive feedback on the clean, spacious and comfortable environment.
In summary, Hotelito del Mar Playa del Carmen stands out for its excellent location, cozy and modern facilities, exceptional cleanliness and friendly staff, making it an ideal choice for various types of travelers, from families to couples seeking a romantic getaway.
The friendly and attentive staff, highlighted by frequent mentions of their extraordinary hospitality and professional demeanor, greatly enhance the guest experience, making everyone feel welcome and well cared for. The rooftop pool is a standout feature, offering a beautiful, relaxing space with picturesque city views and a warm, inviting ambiance. Although the pool's size is modest, it is well-maintained and provides a charming retreat for guests to unwind.
Families find the hotel particularly accommodating with spacious rooms, useful amenities and child-friendly services. Additionally, the hotel's agreements with nearby beach clubs and accessible parking add to its family-friendly appeal.
While the breakfast receives mixed reviews with guests noting its simplicity and late serving time, the convenience of room service is appreciated. Minor concerns, such as bed comfort for some and occasional issues with Wi-Fi speed, are outweighed by the overall positive feedback on the clean, spacious and comfortable environment.
In summary, Hotelito del Mar Playa del Carmen stands out for its excellent location, cozy and modern facilities, exceptional cleanliness and friendly staff, making it an ideal choice for various types of travelers, from families to couples seeking a romantic getaway.
Categories
Accessible
Family
Romantic
$
+3
Accessible
AI-generatedThis hotel features disability-accessible double rooms and offers comprehensive accessibility throughout the property. Specific amenities include roll-in showers, lowered sinks, shower chairs, and toilets with grab rails. The entire unit is wheelchair accessible, and elevator access is available to all floors.
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Hotel & Suites Arges - Centro Chetumal receives praise for its accessible features, particularly its close proximity to the ADO Chetumal Centro bus terminal, making it convenient for travelers using public transport. The presence of a lift ensures easy access to upper floors, eliminating the need to navigate stairs with luggage. The hotel's facilities are highlighted as wheelchair accessible and provide crucial mobility support.
An adapted disabled room is available, equipped with a shower chair, handheld shower and a bathroom ramp, which replaces the door with a curtain to better accommodate guests with disabilities. Overall, the hotel’s commitment to accessibility is evident in its thoughtful amenities and accommodations for guests with mobility challenges.
An adapted disabled room is available, equipped with a shower chair, handheld shower and a bathroom ramp, which replaces the door with a curtain to better accommodate guests with disabilities. Overall, the hotel’s commitment to accessibility is evident in its thoughtful amenities and accommodations for guests with mobility challenges.
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+1
Accessible
AI-generatedCasa Almendro provides rooms and facilities for disabled guests and is wheelchair accessible. The hotel also offers a quiet atmosphere and is close to local attractions.
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Casa Almendro offers a mixed experience when it comes to accessibility and amenities. On the positive side, the hotel makes it easy for guests to rent bicycles at a good price, an option frequently highlighted in the reviews. Free wifi is available and the air conditioning in the rooms is effective, though it experienced some issues. The cleanliness of the property is commendable with no major pest issues reported. The staff is described as very helpful, adding a touch of personalized service that guests appreciate.
However, the accessibility for guests with disabilities is severely limited. There is no elevator, making it challenging for those who require mobility aids. The hotel is also lacking in several basic amenities and services such as private parking, laundry service, luggage storage and late-night room service. Parking is often only possible on the street, which could be inconvenient at times. Additionally, there is no dining option on the property and guests need to make arrangements for meals elsewhere.
The reviews also mention a series of maintenance issues, including non-functional electrical outlets, jammed drawers and leaking air conditioning units. Several facilities such as a travel guide desk, concierge service and 24-hour reception are not available, potentially affecting the overall convenience of the stay.
For those without specific accessibility needs and who value bike rental and a helpful staff, Casa Almendro might be a suitable choice. However, individuals needing special accommodations or looking for a more comprehensive range of amenities might find this property lacking.
However, the accessibility for guests with disabilities is severely limited. There is no elevator, making it challenging for those who require mobility aids. The hotel is also lacking in several basic amenities and services such as private parking, laundry service, luggage storage and late-night room service. Parking is often only possible on the street, which could be inconvenient at times. Additionally, there is no dining option on the property and guests need to make arrangements for meals elsewhere.
The reviews also mention a series of maintenance issues, including non-functional electrical outlets, jammed drawers and leaking air conditioning units. Several facilities such as a travel guide desk, concierge service and 24-hour reception are not available, potentially affecting the overall convenience of the stay.
For those without specific accessibility needs and who value bike rental and a helpful staff, Casa Almendro might be a suitable choice. However, individuals needing special accommodations or looking for a more comprehensive range of amenities might find this property lacking.
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+6
Info
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Hotel Boutique Zoren stands out as a prime destination for travelers seeking a comfortable and convenient stay in Tulum. Nestled in the heart of the city, the hotel's location offers guests easy access to key amenities, including the ADO bus station, a range of delightful cafes, vibrant bars and cultural spots. Despite its central position, the hotel manages to offer a peaceful retreat, enhanced by an accommodating staff that provides excellent service and valuable local tips.
The spacious and clean rooms are a highlight, featuring modern furnishings, large comfortable beds and well-equipped bathrooms. Some rooms even come with terraces or balconies, contributing to an overall sense of relaxation and comfort. Although a few rooms lack external windows or face a cement wall, the majority of guests find the accommodations delightfully pleasant.
Cleanliness is a noted attribute with well-maintained facilities and functional amenities. The hotel’s commitment to hygiene is evident in the beautifully furnished rooms with fresh linens and towels. Though there are occasional minor issues, the overarching sentiment regarding cleanliness is highly positive.
The staff at Hotel Boutique Zoren receive frequent commendations for their friendliness, attentiveness and helpfulness. Team members such as Anni, Madia and Luis are singled out for their outstanding service, contributing significantly to the hotel's warm and welcoming atmosphere. The consistent professionalism and helpful demeanor of the staff play a crucial role in ensuring a pleasant guest experience.
Guests also appreciate the dependable internet service with each room having its own personal Wi-Fi access, providing a strong and reliable connection. Any occasional issues with the Wi-Fi are generally overshadowed by the consistently positive feedback.
Comfortable beds are another significant selling point, often described as exceptionally cozy and pleasant, guaranteeing restful nights. The high-quality bedding and new towels complement the overall comfortable and inviting atmosphere of the rooms.
Offering excellent value for money, Hotel Boutique Zoren combines affordability with comfort, often delivering a quality experience that surpasses its three-star rating. The spacious rooms, combined with friendly service and a prime location, make it an ideal choice for a pleasant, budget-friendly stay, particularly for shorter visits. Overall, Hotel Boutique Zoren is highly recommended for its blend of comfort, convenience and exceptional service.
The spacious and clean rooms are a highlight, featuring modern furnishings, large comfortable beds and well-equipped bathrooms. Some rooms even come with terraces or balconies, contributing to an overall sense of relaxation and comfort. Although a few rooms lack external windows or face a cement wall, the majority of guests find the accommodations delightfully pleasant.
Cleanliness is a noted attribute with well-maintained facilities and functional amenities. The hotel’s commitment to hygiene is evident in the beautifully furnished rooms with fresh linens and towels. Though there are occasional minor issues, the overarching sentiment regarding cleanliness is highly positive.
The staff at Hotel Boutique Zoren receive frequent commendations for their friendliness, attentiveness and helpfulness. Team members such as Anni, Madia and Luis are singled out for their outstanding service, contributing significantly to the hotel's warm and welcoming atmosphere. The consistent professionalism and helpful demeanor of the staff play a crucial role in ensuring a pleasant guest experience.
Guests also appreciate the dependable internet service with each room having its own personal Wi-Fi access, providing a strong and reliable connection. Any occasional issues with the Wi-Fi are generally overshadowed by the consistently positive feedback.
Comfortable beds are another significant selling point, often described as exceptionally cozy and pleasant, guaranteeing restful nights. The high-quality bedding and new towels complement the overall comfortable and inviting atmosphere of the rooms.
Offering excellent value for money, Hotel Boutique Zoren combines affordability with comfort, often delivering a quality experience that surpasses its three-star rating. The spacious rooms, combined with friendly service and a prime location, make it an ideal choice for a pleasant, budget-friendly stay, particularly for shorter visits. Overall, Hotel Boutique Zoren is highly recommended for its blend of comfort, convenience and exceptional service.
Categories
Accessible
Free Wi-Fi
Honeymoon
$
+2
Accessible
AI-generatedPanacea Condo Tulum offers rooms and facilities for disabled guests, ensuring wheelchair access. The property also features an aqua park and outdoor swimming pool.
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Hotel Panacea Tulum is an affordable hotel that offers a tranquil and beautiful environment with lovely spacious rooms, maintained gardens and a lovely pool. The hotel is also very accessible for guests with disabilities, as the staff is very helpful in setting up appointments and calling taxis. While there is building work going on in the area and the road is not proper, the hotel is still relatively close to the city and within walking distance if you have a car or motorbike. Check-in and check-out are easy and the hotel is a very secure place.
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+3
Accessible
AI-generatedThis hotel is wheelchair accessible.
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+2
Accessible
AI-generatedBlue Angel Resort offers wheelchair access. It is located on a private beach and has an outdoor swimming pool.
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+2
Accessible
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Hotel B&B - 5th Avenue in Playa del Carmen receives mixed reviews on its accessibility for guests with disabilities. On the positive side, its central location is frequently highlighted, being in close proximity to the ADO bus station and public transportation options, making it easy to get around. The hotel's location is described as excellent for elderly guests and perfect for those without a car, despite the lack of nearby free parking.
The hotel boasts easy access to rooms and the pool with some rooms specifically designed to be disabled-friendly. Guests also appreciate that certain rooms are on the first floor, making them more accessible. The availability of coffee at any time is another perk appreciated by visitors.
However, there are areas where the hotel falls short. Multiple guests note issues with the air conditioning, such as it being loud, broken or leaking in the bathroom. Reports of worn-out facilities, broken stairs and general wear and tear further mar the stay experience. Some have pointed out that the hotel isn't fully adapted for disabled tourists and that more attention to detail in accessibility features is needed. There's also a lack of amenities such as fridges in rooms and the general condition of facilities has room for improvement.
Most guests agree that while the hotel is accessible to a degree, enhancements could improve the overall experience for disabled guests. The exceptional central location and good value remain strong points for travelers prioritizing convenience and budget.
The hotel boasts easy access to rooms and the pool with some rooms specifically designed to be disabled-friendly. Guests also appreciate that certain rooms are on the first floor, making them more accessible. The availability of coffee at any time is another perk appreciated by visitors.
However, there are areas where the hotel falls short. Multiple guests note issues with the air conditioning, such as it being loud, broken or leaking in the bathroom. Reports of worn-out facilities, broken stairs and general wear and tear further mar the stay experience. Some have pointed out that the hotel isn't fully adapted for disabled tourists and that more attention to detail in accessibility features is needed. There's also a lack of amenities such as fridges in rooms and the general condition of facilities has room for improvement.
Most guests agree that while the hotel is accessible to a degree, enhancements could improve the overall experience for disabled guests. The exceptional central location and good value remain strong points for travelers prioritizing convenience and budget.
$
+8
Info
Categories
Accessible
Luxury
Sustainability Journey
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
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Sotavento Hotel & Yacht Club offers a blend of accessibility and affordability that appeals to many guests. The hotel is favorably situated near bus stops, supermarkets and restaurants, enhancing its convenience for those relying on public transportation. Many guests appreciate the ease of walking around the area and the proximity to beaches further adds to its allure for vacationers.
Despite a few minor drawbacks, such as the absence of refrigerators in rooms and occasional insufficiency in towel supply, the overall accessibility of the hotel stands out. The reception staff, displaying both helpfulness and responsiveness, also enhances guests' experience by assisting with luggage and accommodating late check-out requests.
For those looking for an affordable stay with good access to essential amenities and transportation options, Sotavento Hotel & Yacht Club presents a viable option despite its areas for improvement.
Despite a few minor drawbacks, such as the absence of refrigerators in rooms and occasional insufficiency in towel supply, the overall accessibility of the hotel stands out. The reception staff, displaying both helpfulness and responsiveness, also enhances guests' experience by assisting with luggage and accommodating late check-out requests.
For those looking for an affordable stay with good access to essential amenities and transportation options, Sotavento Hotel & Yacht Club presents a viable option despite its areas for improvement.
$
+10
Info
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Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only, located in the vibrant city of Cancun, is lauded for its superb location, which affords guests convenient access to local attractions, dining, and entertainment options. The spa's proximity to the ADO bus terminal enhances its appeal, making it an ideal base for travelers eager to explore the city with ease. Complimenting its prime location is a welcoming staff known for their friendliness and attentiveness, ensuring visitors feel cared for throughout their stay.
The breakfast offerings receive praise for their excellence and freshness, though guests suggest improvements in value and service efficiency could enhance the experience further. Rooms at Pachamaya are generally appreciated for their cleanliness, spaciousness, and calming decor, with executive suites noted for their luxurious feel. While some reviews mention inconsistencies in room quality, the overall atmosphere remains positive, with cleanliness standards contributing to a relaxing ambiance.
The spa is a highlight for many, offering a range of notable services such as holistic massages and sound healing sessions, often described as remarkable. Enthusiastic recommendations also extend to the yoga sessions, especially those led by the skilled instructor Anna, and the enriching cacao ceremony. The pool, similarly praised for its cleanliness and serene setting, acts as a focal point for relaxation. Although there are minor issues like the jacuzzi being off, the pool area continues to receive positive comments.
Feedback on the beds is mixed, with some guests finding them comfortable and spacious, while others mention firmness and size as potential areas for improvement. Nevertheless, the aesthetic appeal and ample room space are appreciated. On the wellness front, Pachamaya excels with a diverse range of yoga classes and wellness activities that enhance the guest experience, cementing its reputation as a serene retreat amidst the bustling environment of Cancun.
The breakfast offerings receive praise for their excellence and freshness, though guests suggest improvements in value and service efficiency could enhance the experience further. Rooms at Pachamaya are generally appreciated for their cleanliness, spaciousness, and calming decor, with executive suites noted for their luxurious feel. While some reviews mention inconsistencies in room quality, the overall atmosphere remains positive, with cleanliness standards contributing to a relaxing ambiance.
The spa is a highlight for many, offering a range of notable services such as holistic massages and sound healing sessions, often described as remarkable. Enthusiastic recommendations also extend to the yoga sessions, especially those led by the skilled instructor Anna, and the enriching cacao ceremony. The pool, similarly praised for its cleanliness and serene setting, acts as a focal point for relaxation. Although there are minor issues like the jacuzzi being off, the pool area continues to receive positive comments.
Feedback on the beds is mixed, with some guests finding them comfortable and spacious, while others mention firmness and size as potential areas for improvement. Nevertheless, the aesthetic appeal and ample room space are appreciated. On the wellness front, Pachamaya excels with a diverse range of yoga classes and wellness activities that enhance the guest experience, cementing its reputation as a serene retreat amidst the bustling environment of Cancun.
Categories
Accessible
Spa
Dog Friendly
$
+6
Accessible
AI-generatedPRIME VILLAGE Cozumel offers facilities for disabled guests and wheelchair access. It features spacious aparthotel units with a swimming pool.
$
+5
Accessible
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Mareazul Beach Front Condos in Playa del Carmen is highly praised for its accessibility features. The resort buildings are noted to be accessible and there are elevators servicing all three floors. The apartments are well-equipped with walk-in showers, making them accommodating for wheelchair users. Guests highlighted the exclusive nature of the apartments and their ease of access. The beachfront location is also accessible and the area is guarded, ensuring a secure environment. Additionally, the resort is family-friendly, appealing to those traveling with children or extended family members. However, some guests did experience issues with certain amenities, such as malfunctioning safe boxes in the apartments. Overall, the resort provides a well-thought-out environment for guests with disabilities, emphasizing comfort and accessibility.
$
+6
Info
Categories
Accessible
Dog Friendly
Pool
Outdoor Pool
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Accessible
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Guests frequently commend Viento Suites Cancun for its attentiveness to accessibility needs. The rooms are noted to be comfortable and well-suited for individuals with disabilities. Communication with the hosts is highlighted as particularly effective, making the check-in process smooth and easy with options for self check-in and seamless remote key pick-up. Reviews consistently mention that the property is clean and equipped with all necessities for a short stay in Cancun, providing a restful and quiet environment. Additionally, the accessibility is comprehensive and well-explained with everything being readily available for guests who require these features. Overall, the combination of good communication, efficient processes and suitable accommodations makes it recommended for travelers seeking an accessible stay in Cancun.
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