This resort features 1 King Beachfront Wheel Chair Accessible rooms, Premium Accessible rooms (with 1 King or 2 Queen beds, beach access, reef view), and 2 Queen Classic Accessible rooms. Accessible rooms include features like accessible bathtubs, shower grab bars, bed height between 17-23 inches, and low height sinks. The property has wheelchair accessibility throughout its grounds, handicapped parking, pool ramp or sloped entry, pool lift, accessible front desk, business center, concierge desk, lounge, parking, path to elevator, registration desk, restaurant, and wheelchair-width doorways.
This property has 5 adapted rooms in the Deluxe category, featuring specific adaptations like sink height, shower access, grab bars in the toilet and shower, and a closet rod. It provides an accessible parking space, a front entrance ramp, and is wheelchair accessible with limitations (gym, spa, and La Piazza restaurant are accessible only by stairs). Wheelchair-accessible concierge desk, parking, path of travel, public washroom, and restaurant are available. All areas of the hotel are generally disabled accessible.
The Westin Cozumel provides wheelchair accessibility with features like an elevator with a wide door and a stair-free path to the entrance. Accessible rooms include grab bars near the toilet, a hand-held showerhead, and lowered electrical outlets in the bathroom.
This hotel features wheelchair accessible pools and access to Playa Palancar's shorelines. The bungalow-style suites are equipped with a variety of accessibility features and private, accessible patio spaces.
This hotel offers 10 accessible rooms on the ground floor, specifically remodeled to meet the needs of disabled guests. These rooms feature wheel-in showers, adjustable orthopedic benches, shower security bars, toilet security bars, wheelchair-accessible washbasins, comfortable low beds, and easy access to a private terrace.
Playa Azul Cozumel has rooms for people with disabilities, offering wheelchair access to facilities. These rooms include a portable toilet, reclinable chair, and a bathroom with a grab rail and hand shower.
Casa Mexicana Cozumel offers increased accessibility with an elevator and a wheelchair-accessible path of travel. Adapted baths and toilets with grab rails are also available.
This all-inclusive resort features luxurious accommodation in spacious and modern suites, exquisite dining options, 24-hour room service and a wide variety of water sports and activities, providing a space filled with fun and relaxation for all guests.
Summary of reviews
Cozumel Palace-All Inclusive is a top-rated hotel that offers exceptional value for an all-inclusive package. Although it's an older hotel undergoing renovations, guests were impressed with the spacious, clean and modern rooms that provided great sea views. The hotel's restaurant and infrastructure also received high ratings. But what really stands out is the exceptional service provided by the friendly and helpful staff with special praise for individuals such as Hanna, Joel, Maria and Bryan. Although there were some negative comments regarding sales tactics and staff bias, the overwhelming majority of reviews highlight the outstanding service provided by the staff. Overall, guests were truly impressed by their experience at Cozumel Palace-All Inclusive and many plan on returning to this top hotel.
Hotel Mary Carmen, located in the lively center of downtown Cozumel, offers an exceptional stay for travelers seeking convenience and comfort. With its prime position on the pedestrian-friendly 5th Avenue, guests have easy access to the central square, shops, cafes, and numerous dining options. This strategic location is particularly advantageous for those who want a blend of local immersion and relaxation, providing both ease of mobility to the ferry and city attractions, all within a safe and tranquil environment.
The hotel's breakfast delights many guests with freshly prepared meals, including scrambled eggs and homemade waffles, served on the inviting terrace. Despite its simplicity, the value and personalized service make breakfast a favorable and convenient start to the day.
Rooms are continually praised for their cleanliness and charm, featuring modern amenities like air conditioning and comfortable beds that promise restful nights, contributing significantly to an overall cozy and pleasant stay. While some rooms are compact, they are efficient and well-maintained, with daily cleaning enhancing guest satisfaction.
Cleanliness is a hallmark of Hotel Mary Carmen, with spotless rooms and well-kept facilities, ensuring guests feel comfortable and at ease. The staff’s warm hospitality stands out, from multilingual assistance at the reception to helpful advice on local activities, encapsulating a friendly and attentive service that enhances the guest experience.
While Wi-Fi experiences vary, the free internet access cover basics for most guests, with many finding the connection stable and reliable. The hotel's family-friendly atmosphere, bolstered by unique features like a courtyard housing friendly turtles, makes it an appealing choice for families seeking a memorable and comfortable stay.
The bed quality is repeatedly noted for comfort, with guests appreciating the clean linens and overall setup conducive to relaxation. While some guests have mentioned firmer mattresses, this does not detract from the prevailing satisfaction related to sleeping arrangements.
Overall, Hotel Mary Carmen offers superb value as a charming, economical option for both adventurers and families, balancing affordability with comfort. Its welcoming ambiance, strategic location, and dedicated staff make it a delightful base for exploring the wonders of Cozumel.
This all-inclusive hotel offers rooms/facilities for disabled guests, wheelchair access, and a toilet for disabled use. Each room has a private balcony or terrace.