This hotel is Handicap Accessible and ADA compliant. Accessible by elevator, they offer accessible room types including King Rooms and 2 Queen Beds Rooms with options for Mobility/Hearing Accessible with Tubs.
The Holiday Inn Express & Suites Raleigh Airport - Brier Creek by IHG, is widely praised across several categories by its guests, making it a favored choice for travelers. The hotel's prime location is a major draw, offering easy access to local stores, restaurants, shopping centers and major routes like 77S. Its peaceful yet central setting, close proximity to the airport and availability of well-maintained facilities, contribute to a restful and convenient stay.
The breakfast at this hotel stands out with guests often highlighting the wide and varied selection available. The quality of the food, particularly the amazing omelets, exceeds expectations and the breakfast setup is frequently noted for its excellent presentation. Although there are occasional comments about maintenance issues, the breakfast offerings are generally considered superior to those at many other hotels, particularly throughout the COVID-19 pandemic.
Guests find the rooms to be spacious, modern and exceptionally clean. With comfortable beds that often draw comparisons to clouds, a restful night's sleep is almost guaranteed. The meticulous upkeep of the rooms and the overall facility is a recurrent theme in reviews, despite a few mentions that certain areas could benefit from additional attention. The hotel's modern updates and serene atmosphere enhance the welcoming environment, along with the helpful and friendly staff that contribute to an overall positive experience.
Cleanliness is a standout feature across all reviews with many visitors deeming the hotel the cleanest they have ever stayed in. The spotless facilities, fresh-smelling atmosphere and well-maintained room decor are frequently praised. The hotel's strategic location combines tranquility with accessibility, further supporting its appeal. Guests also appreciate in-room amenities like Keurig coffee makers, adding to their satisfaction.
The staff at the Holiday Inn Express & Suites Raleigh Airport - Brier Creek receive consistent commendation for their friendliness, helpfulness and dedication. Guests often feel warmly welcomed, even during late-night arrivals. Specific staff members such as Gilberto and Elsie receive special mentions for their exceptional service. Despite minor criticisms regarding attentiveness during breakfast or occasional front desk uncertainties, the overall impression of the staff remains highly positive.
The indoor pool garners mixed but generally appreciative feedback. While some guests find the water temperature ideal and commend the cleanliness and size of the pool, others mention it being too cold and note a lack of hot tub facilities. However, the pool remains a popular amenity, especially enjoyed by families with children.
Overall, the Holiday Inn Express & Suites Raleigh Airport - Brier Creek is celebrated for its clean, comfortable and well-kept environment, effectively meeting and often exceeding guest expectations. The hotel's strategic location, excellent breakfast, comfortable beds and commendable staff contribute to a consistently high level of guest satisfaction.
This hotel offers an extensive range of accessible facilities, including van parking, accessible entrances to the pool, TTY/TDD compatibility in some rooms, and audible alarms in public hallways.
This hotel provides a variety of accessibility features such as Braille/raised signage, elevators, wheelchair accessible paths of travel, parking, registration desk, pool, fitness center, business center, and restaurant.
This hotel is committed to providing equal access with features for individuals with disabilities and older individuals with changing abilities. Accessible guest rooms have doorways with 32 inches of clear width.
This hotel offers wheelchair accessible facilities and amenities.
Summary of reviews related to the 'Accessible' category
Embassy Suites by Hilton Raleigh Crabtree is a great choice for travelers with disabilities. Guests appreciate the spacious and functional rooms that provide comfort and ease of movement. The hotel also offers accessible covered parking and guests note that there are more spaces for handicap parking. Although some guests were concerned about the elevators, the hotel seems to be working on fixing this issue. Additionally, the hotel has a fair-sized room and guests appreciate the option to reserve the indoor pool. The only downsides noted were the lack of a warm reception area and the fact that one reviewer didn't believe the hotel met their expectations for an Embassy Suites property. All in all, travelers with disabilities can rest assured that Embassy Suites by Hilton Raleigh Crabtree has great accessibility features.
This hotel provides rooms with added accessibility features, including a King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking and a King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking.
This hotel offers accessible on-site parking, elevators, self-operating lift or sloped entry in the swimming pool, and accessible routes to various areas including the business center, fitness center, and meeting spaces.
This hotel has wheelchair accessibility throughout its grounds and offers accessible room types including a King Room with Sofa Bed and Roll-in Shower - Mobility Accessible.
The Four Points by Sheraton Raleigh Arena is a great choice for those attending events at the PNC Arena, James Hunt Complex or Carter Finley Stadium. The hotel is conveniently located near excellent restaurants and bars, yet nestled on a quiet side street. The modern and clean rooms are spacious and comfortable with Netflix on the TVs. While some guests had mixed feelings about the breakfast, it was enough to sustain guests for the day. The hotel is spotless with friendly and helpful staff, although there were a few negative comments about unprofessional behavior from one staff member. The beds are exceptionally comfortable with soft and fluffy towels. Overall, the Four Points by Sheraton Raleigh Arena offers great value and an amazing location for a relaxing stay in Raleigh.
Guests at the Holiday Inn Express Hotel Raleigh Southwest by IHG, frequently emphasize its advantageous location just off Interstate 40, granting easy access to the broader Raleigh area. The surroundings are quiet yet conveniently close to various attractions and shopping options, making the hotel ideal for different types of visits, including trips to NC State. Guests appreciate the clean and comfortable area coupled with the friendly staff, enhancing their overall experience.
The complimentary breakfast also garners consistent praise for its wide variety and delicious, hot options. The breakfast bar’s cleanliness and the friendly service amplify the positive feedback. Although the breakfast room can sometimes be crowded, leading to occasional restocking issues, the overall dining experience remains a highlight for many visitors.
Room accommodations are generally described as clean, spacious and comfortable with numerous guests lauding the fresh smell and well-maintained conditions. The beds, in particular, receive high marks for their comfort. While some guests noted that the hotel feels slightly outdated and the room size may vary, the presence of amenities like a swimming pool adds to the pleasant stay.
Cleanliness across the property is a strong point with numerous reviews commending the exceptionally clean rooms and overall well-maintained environment. The hotel's high standards of cleanliness extend to the updated facilities, making it a welcoming place for travelers. Some minor points, such as the need for better bathroom lighting, do not detract significantly from the overwhelmingly positive feedback.
The staff consistently receives accolades for their friendliness, knowledge and accommodating nature. From the front desk to housekeeping, employees are highlighted for their helpfulness and efficiency. Specific staff members, such as Crystal, are noted for their outstanding service, contributing to the hotel's reputation for excellent hospitality.
The indoor pool and hot tub also enhance the guest experience, providing a relaxing and enjoyable amenity. Despite some isolated issues with the hot tub's cleanliness and functionality, the pool area generally receives favorable reviews.
Overall, the Holiday Inn Express Hotel Raleigh Southwest stands out for its clean and comfortable rooms, excellent breakfast, exceptional staff and convenient location, making it a top choice for travelers visiting Raleigh.
Summary of reviews related to the 'Accessible' category
The Best Western Plus Raleigh Crabtree Valley Hotel offers a satisfactory experience for guests with disabilities, featuring good handicap spaces and accessible parking spots for convenience. Guests appreciated the clean and well-kept disabled access areas and the overall visitor-friendly environment. The hotel is easy to find and located conveniently close to local events, such as the Van Gogh Immersive. While there was an occasional issue with the AC, the rooms were described as super comfortable and the staff received high praise for being very helpful, accommodating and awesome. Breakfast, including coffee, was also noted as exceptional.
The Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center is often praised for its excellent and convenient location. Guests appreciate its proximity to North Carolina State University, the downtown Raleigh area, major highways and the airport, facilitating seamless commutes and easy access to popular venues and local amenities such as bars, dining options, shopping and entertainment spots. The safe and clean environment, combined with affordability, enhances its appeal.
The rooms receive mixed feedback; many guests find them clean, spacious and comfortable, noting good air conditioning, effective water pressure and comfortable beds, particularly appreciating amenities like microwaves, mini-fridges and decent TV facilities in some rooms. However, issues such as unpleasant odors, inconsistent cleanliness and various maintenance problems detract from the experience for some visitors.
Cleanliness is another area with varied reviews. While some guests commend the clean and comfortable rooms, others report issues such as dirty bathrooms, stained linens, musty smells and occasional bugs. Public areas like the lobby and hallways also receive criticism.
Staff reviews are similarly mixed. Many guests highlight the friendliness, professionalism and accommodating nature of the staff, particularly during check-in and check-out. Yet, some visitors have had negative encounters with night and front desk staff, reporting rudeness and unprofessional behavior. Housekeeping inconsistencies and security concerns are also noted.
Parking is generally well-received with ample and free spaces contributing positively to guest satisfaction. Safety and organization of the parking area are appreciated, although occasional security issues and litter are mentioned.
Beds receive largely positive comments with many guests remarking on their comfort and the quality of sleep they provide. However, some visitors found the beds uncomfortable or dirty with occasional maintenance issues in the rooms.
The pet-friendly policy of the hotel is a notable advantage for travelers with dogs, who can stay at no additional charge. Nonetheless, concerns about cleanliness due to dog waste and excessive odors are highlighted, which may affect the overall experience for some guests.
In conclusion, while the Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center offers a strategic location, affordability and certain conveniences that appeal to many, there are areas—particularly cleanliness, maintenance and staff consistency—that could benefit from improvement to enhance the overall guest experience.
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