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Summary of reviewsHotel Camelia consistently receives high praise from guests for various aspects, particularly its strategic location, exceptional cleanliness and accommodating staff. The hotel is ideally situated close to major highways, making it a convenient stopover for travelers between Milan and Turin and only a short drive from Milan Malpensa Airport. Despite its proximity to the highway, the hotel maintains a peaceful ambiance and offers secure, private parking directly in front of rooms, which is highly appreciated, especially by those traveling by car.
Guests lavish compliments on the comfortable, spacious and well-appointed rooms featuring large, cozy beds, modern decor and adequate lighting. The bathrooms are particularly praised for their modern amenities, including spacious showers and luxurious jacuzzi bathtubs. The hotel's rooms are also soundproofed, ensuring a quiet and restful stay.
Cleanliness is another standout feature with reviews consistently noting the immaculate condition of both private and communal areas. This high standard of hygiene further enhances the guests' comfort.
The staff at Hotel Camelia receives numerous accolades for their friendliness, professionalism and attentiveness. The reception operates 24/7, ensuring prompt and efficient service with particular staff members receiving special mentions for their helpful demeanor. The hotel is also accommodating to pets, adding to its appeal for pet owners.
Hotel Camelia offers a breakfast experience that is generally well-received with guests enjoying a variety of savory and sweet dishes served buffet style. The inclusion of local products and the attentive staff contribute to a pleasant morning meal. However, some guests have noted a desire for more variety and additional hot dishes. Dinner options are somewhat limited as the hotel lacks an on-site restaurant, but nearby dining alternatives, including a highly recommended Italian restaurant, provide satisfactory options.
One area needing improvement is the hotel’s WiFi service, which many guests describe as unstable and slow, detracting from the overall experience. Despite this, the practical and user-friendly design of the hotel, including accessible rooms and secure parking, contributes to a comfortable stay for all guests.
In summary, Hotel Camelia stands out for its strategic location, exceptional cleanliness, comfortable rooms and dedicated staff, making it an excellent choice for both short stays and extended visits. While some minor issues like WiFi and breakfast variety have been noted, the overall guest experience remains highly positive.
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