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Summary of reviewsMaison Jenny Hotel Restaurant & Spa is highly praised for its various features, making it a favored choice for travelers.
Located near the Swiss border and just a 15-minute drive from Basel, the hotel provides easy access to the Euroairport, major highways and public transportation options like bus line 33 to Allschwil. Guests value the serene, picturesque village setting surrounded by green forests. The peaceful environment, despite proximity to the airport and the beautiful garden, pool and upscale amenities make it ideal for a short getaway or a relaxing stopover while traveling.
The breakfast experience at Maison Jenny is exceptional. Guests rave about the delicious, sumptuous offerings with a wide variety of high-quality, mainly local products. From fresh egg dishes, homemade jams and a generous selection of nuts and cereals to wonderful cheeses and pastries, the breakfast buffet is a standout. The cozy and pleasant ambiance, maintained by the friendly staff, further enhances the experience.
Dinner at the hotel also receives high marks with guests describing the restaurant as fantastic, offering excellent cuisine and gourmet-level dishes. The scenic hotel garden provides a charming backdrop for evening meals. Despite occasional long wait times and the restaurant's closure on certain nights, the overall dining experience is highly commendable, featuring local and French cuisine with fresh and varied menus.
Room accommodations are another strong point. Guests appreciate the spacious, modern and comfortably furnished rooms, noting the impeccable cleanliness and tastefully decorated interiors. Many find the family rooms particularly accommodating. The quality of mattresses and thoughtful amenities like balconies contribute to restful stays. Although some mentions of small rooms or outdated bathrooms exist, the overall sentiment is positive.
Impeccable cleanliness is a hallmark of the hotel, extending from the rooms to the common areas, wellness center and spa. Guests consistently comment on the spotless condition and the hygiene standards of the establishment.
The staff's friendliness, helpfulness and professionalism significantly enhance the guest experience. Multilingual abilities and exceptional hospitality are frequently mentioned with staff often going above and beyond to ensure a pleasant stay.
While the free WiFi receives mixed reviews with some areas boasting reliable connections and others less so, it remains a convenient feature for many guests.
The spa is a well-loved feature, providing a relaxing and clean environment. The sauna, hammam, heated pool and elegant amenities contribute to a superb wellness experience, even though some guests found the spa smaller than expected.
The indoor swimming pool is praised for its cleanliness and inviting atmosphere, although some noted the water could be on the colder side. Families and children especially enjoy the pool area, complemented by a scenic garden and chill-out spaces.
Parking facilities are generally favorable with ample free parking spaces available, including dedicated spots and charging stations for electric vehicles. Despite occasional shortages, the overall parking experience is convenient and accessible.
Maison Jenny is also a family-friendly establishment, offering well-equipped, spacious family rooms and a welcoming environment for children. Special touches like toys and a park behind the hotel enhance the family experience.
Finally, the beds are frequently mentioned for their comfort and quality, contributing to a restful stay. Despite a few mentions of slight drawbacks, the primary sleeping arrangements consistently meet high standards.
In summary, Maison Jenny Hotel Restaurant & Spa excels in providing a peaceful and convenient location, outstanding breakfast and dinner experiences, spacious and clean rooms and exceptional staff service, making it a highly recommended choice for travelers.
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