Info
Summary of reviewsThe Hilton Los Angeles/San Gabriel receives high praise for its fantastic and convenient location in the heart of San Gabriel's Chinese community. Guests appreciate the abundance of nearby dining options, particularly highly-rated Chinese and Asian restaurants, as well as the variety of strip malls, grocery stores and bakeries within walking distance. The area is also noted for its safety, providing travelers with peace of mind.
Rooms at the hotel are consistently commended for their generous size and cleanliness. Families find the spacious rooms comfortable and amenities like quick kettles for making coffee and tea add convenience. While some guests find the decor outdated and have occasionally reported cleanliness issues, the overall consensus is positive with particular appreciation for the comfort of the beds.
Cleanliness is a standout aspect with the hotel frequently described as very clean by guests. Both rooms and common areas, including the pool, are well-maintained, creating an inviting environment. Housekeeping is praised for its thorough daily service and the friendly, helpful staff further enhances the experience.
The staff at Hilton Los Angeles/San Gabriel earn accolades for their exceptional service. They are noted for their patience, friendliness and accommodating nature, especially the front desk personnel who provide invaluable assistance. A particular mention goes to a Chinese-speaking staff member whose dedication has left a lasting positive impression. The attentive and hospitable staff significantly contribute to a welcoming atmosphere.
Parking is another positive feature with guests appreciating the affordable rate of $10 per night. The parking lot is clean and secure, making for an easy and straightforward process. While a few guests find the overnight parking fee excessive and occasionally encounter difficulties in finding a spot, these are minor concerns in the context of overall positive feedback.
In summary, the Hilton Los Angeles/San Gabriel is highly regarded for its excellent location, spacious and clean rooms, exemplary staff service and affordable parking, making it a desirable choice for visitors seeking convenience and comfort.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability