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Summary of reviewsHotel Wrexham enjoys considerable acclaim for its scenic countryside location, which offers tranquil and beautiful views, making it an ideal spot for relaxation and outdoor enjoyment. The hotel is strategically situated with easy access to main roads, motorways and landmarks like the Wrexham Business Park and Bangor on Dee racecourse, enhancing its appeal for both leisure and business travelers. Friendly staff further enhance the experience, making Hotel Wrexham a favored choice amongst visitors for its excellent value in a serene and accessible environment.
The hotel's breakfast garnered predominantly positive reviews with guests praising the meal's quality, variety and overall value for money. The breakfast area was often highlighted as a pleasant place to dine with friendly service contributing to a satisfactory start to the day. Despite some mentions of cold food and inconsistencies in quality, many guests left satisfied with their breakfast experience.
Dinner at the hotel received mixed but generally positive reviews. Guests appreciated the reasonable pricing, variation in menu options and well-cooked meals, often noting the carvery and Sunday roast as highlights. The restaurant's cosy and clean atmosphere garnered praise, though some guests mentioned issues with limited options and occasional slow service.
Rooms at Hotel Wrexham were frequently praised for their cleanliness and spaciousness with comfortable beds and adequate amenities contributing to guest satisfaction. However, recurring concerns about outdated decor, dated facilities and noise indicated areas needing improvement. While some guests enjoyed room upgrades to executive suites, modern updates and better soundproofing would enhance overall comfort.
Cleanliness at the hotel was generally well-regarded with many guests appreciating the clean rooms and tidy property. However, inconsistencies were noted, particularly concerning maintenance and bathroom cleanliness. Overall, the hotel maintained a good standard of cleanliness, though more consistent cleaning practices could benefit the guest experience.
Staff at Hotel Wrexham consistently received high praise for their friendly and helpful demeanor. The courteous and attentive nature of the personnel significantly contributed to positive guest experiences, leaving lasting impressions of excellent customer service.
The WiFi service received mostly positive feedback for being strong and stable, though some guests experienced connectivity issues, particularly during high occupancy. Parking at the hotel was noted to be excellent with ample free parking spaces available, ensuring convenience for guests arriving by car.
Families found Hotel Wrexham accommodating with spacious family rooms and a variety of breakfast options catering to different preferences. While the hotel allows dogs, the peaceful environment and family-friendly amenities contributed to a positive stay despite occasional noise.
The comfort of the beds received mixed reviews with some guests finding them very comfortable while others cited issues with mattress and pillow quality. Overall, while sleep comfort varied, there were areas identified for improvement to ensure a more uniformly comfortable stay.
As a three-star establishment, Hotel Wrexham offers excellent value for money, especially for travelers seeking basic and clean accommodation. Despite needing refurbishment and updates to facilities, the friendly service and very clean environment make it a reasonable choice.
Business travelers appreciated the quiet and relaxing environment along with convenient access to city and business destinations, though occasional WiFi issues and unexpected charges for room upgrades were noted.
Hotel Wrexham also features several accessible options for guests with disabilities, such as ground floor rooms with walk-in showers and hand grips. However, the absence of a lift and the presence of heavy fire doors were noted as potential challenges.
Overall, Hotel Wrexham is praised for its beautiful location, excellent service and good value, making it a reliable choice for various types of travelers, though some areas for improvement remain.
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