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Summary of reviewsHotel El Castell receives positive reviews for its tranquil and serene location, excellent cleanliness, and exceptional service. Located near a historic castle and offering easy access to hiking routes, this hotel provides a peaceful environment away from the city center, yet remains conveniently accessible to local attractions. Guests appreciate the calm surroundings and the convenience of nearby bus stops, making it an ideal choice for relaxation and exploration.
The hotel excels in room comfort and cleanliness, with spacious and well-maintained accommodations. Rooms are equipped with modern amenities, such as new aluminum windows, terrace doors, air conditioning, and balconies, which enhance guest comfort. The large bathrooms add to the convenience and enjoyment of the stay. Although there are minor concerns about soft mattresses affecting sleep quality, most guests find the bedding contributes to overall relaxation.
Cleanliness is a standout feature of Hotel El Castell, consistently praised for its immaculate rooms and common areas. The hotel's commitment to daily cleaning and regular towel changes is noted as exceptional, even exceeding expectations compared to higher-rated establishments. This focus on cleanliness, combined with a peaceful atmosphere, offers guests a comfortable and stress-free stay.
The staff at Hotel El Castell is commended for their friendliness and professionalism, providing exemplary service and hospitality. Guests appreciate the staff's willingness to assist with requests and their warm, welcoming nature. This attention to detail in both service and upkeep significantly contributes to the tranquility and comfort experienced by visitors. Overall, Hotel El Castell creates an inviting and enjoyable environment, ensuring a memorable stay for its guests.
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