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Summary of reviewsDom Pedro Garajau enjoys a prime location on Madeira Island with easy access to the airport and the bustling capital city of Funchal, making it a convenient base for exploring the island. The surrounding area offers a plethora of shops, restaurants and bars, while nearby attractions like Cristo Rei and the beach are within walking distance. The tranquil ambiance, enhanced by beautifully designed gardens and stunning sea views from many rooms, adds to the hotel's appeal.
The breakfast buffet garners positive feedback for its variety and fresh options, served in a clean and spacious area with indoor and outdoor seating available. Guests appreciate the hearty selection, though some find the repetitive items and limited fruit choices less appealing. Dinner experiences are more mixed with several guests noting limited variety, lukewarm dishes and repetitive menus, signaling areas for improvement.
The rooms offer spaciousness and cleanliness with balconies providing garden or sea views. However, they are described as outdated and lacking crucial amenities such as air conditioning and proper soundproofing. Many guests call for renovations to meet modern standards.
The hotel maintains a high level of cleanliness with diligent cleaning staff ensuring tidy rooms and common areas. Despite minor issues with cleaning staff protocol and occasional lapses, the overall hygiene standards are commendable.
The staff at Dom Pedro Garajau receive high praise for their friendliness and attentiveness, often going above and beyond to ensure guests' comfort. Their multilingual capabilities add to the hospitable environment with special mentions for outstanding service by specific employees.
While Wi-Fi is only available in the main lobby and common areas, the pool facilities stand out for their cleanliness and variety, including both indoor and outdoor options, which families particularly enjoy. The beach is conveniently located within walking distance, offering stunning views and opportunities for water activities.
The hotel is notably family-friendly, providing amenities such as kitchenettes in the rooms and multiple swimming pools. However, the comfort of the beds is mixed with some guests finding them cozy while others describe them as too hard and in poor condition.
Overall, Dom Pedro Garajau's advantageous location, friendly staff and cleanliness make it a favorable choice, despite some areas needing improvement like room updates and Wi-Fi accessibility.
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