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Summary of reviewsHotel das Acacias receives high praise primarily for its excellent location and exceptional staff service. Located in the heart of the city center, guests find it conveniently close to a variety of restaurants, markets and shops with a peaceful ambiance despite the bustling surroundings. The hotel's proximity to downtown attractions enhances its appeal, making it an ideal choice for exploring the vibrant city.
The breakfast experience at Hotel das Acacias stands out as a highlight. Guests commend the varied and delicious offerings, noting the fresh and abundant spread that includes great coffee and warm cheese bread. The breakfast room’s pleasant location further adds to the positive dining experience. Though a few minor issues like the early end time and occasional lack of replenishment are noted, the overall feedback emphasizes the superb quality and variety, making breakfast a memorable part of the stay.
The rooms receive mixed feedback. Many guests appreciate the cleanliness, comfort and spaciousness of the accommodations with some enjoying modern decorations and quiet environments. However, there are notable areas for improvement, such as issues with broken windows, outdated furnishings and insufficient noise isolation. Some rooms lack basic amenities and the absence of an elevator is a point of contention for some guests. Despite these criticisms, the comfort and cleanliness of the rooms are generally well-regarded.
Cleanliness is a strong suit for Hotel das Acacias with numerous guests praising the immaculate state of both the rooms and common areas. The hotel maintains a high standard of hygiene, complemented by well-maintained facilities and dedicated staff. Consistent cleanliness ensures a comfortable and pleasant stay for guests.
The staff at Hotel das Acacias earn exceptional commendations across reviews. Guests highlight the team’s politeness, helpfulness and attentiveness, creating a welcoming environment. Reception staff, in particular, are noted for their kindness and willingness to assist with various needs, contributing to an overall excellent service experience. The professional and friendly demeanor of the staff significantly enhances the stay for many guests.
Parking facilities at Hotel das Acacias are another positive aspect. Guests appreciate the ample, free parking spaces available, noting the peace of mind provided by the well-maintained and spacious lot. The availability of a private garage included in the room price is also a plus for those seeking extra vehicle security. While some suggest better marking of routes and enhanced security measures, the general sentiment is positive regarding the parking options.
In terms of bedding, reviews are mixed. Many guests find the beds comfortable, which aligns with the overall positive feedback on cleanliness. However, issues with old and uncomfortable beds, broken frames and thin mattresses are recurring criticisms that suggest room for improvement. Despite this, the cost-benefit ratio is appreciated by those satisfied with the comfort of the beds.
In summary, Hotel das Acacias offers a central, quiet location with excellent staff service, a standout breakfast experience and high cleanliness standards. While there are areas for improvement in room amenities and bedding quality, the hotel provides ample parking options and maintains overall positive guest experiences.
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