This establishment is explicitly named as an eco-friendly hotel. It offers a connection with nature, featuring garden views and being situated in a natural setting.
This hotel is EarthCheck certified and implements a range of sustainable practices including the use of solar energy, grey water recycling, and eco-friendly cleaning products. They utilize bulk dispensers for toiletries, source at least 80% of their food locally, and have comprehensive composting and waste sorting systems. The hotel also supports local businesses and provides education on local culture and ecosystems.
Hotel Atenas Plaza is well-received for its prime location, offering easy access to public transport and nearby attractions such as the Foro Sol. Situated on a vibrant main avenue, guests appreciate the convenience, despite some safety concerns in the surrounding area. The hotel's proximity to a subway station is highly praised, making it a smart choice for those looking to explore the city, supported by complimentary amenities like parking and breakfast. Although navigating to and from the airport can be challenging, recent renovations have enhanced the hotel's modern appeal.
Rooms at the hotel are often acknowledged for their spaciousness, cleanliness, and comfort, with guests enjoying well-arranged interiors and comfortable beds. The establishment delivers on its promises, with rooms matching expectations set by online photos. Guests find the accommodations suitable for short stays, offering necessary comforts such as hot water, but some note occasional room changes without prior notice. Overall, the positive room experience complements the nice facilities and quality service provided.
Cleanliness at Hotel Atenas Plaza receives mixed reviews. Many guests commend the overall tidiness of the rooms and bathrooms, appreciating the hotel's good hygiene standards and well-maintained new furniture, which contribute to a comfortable stay. However, some rooms were noted to have cleanliness issues, such as unpleasant smells, dirty floors, and stained curtains, highlighting areas in need of improvement. Despite these concerns, the spaciousness and quiet atmosphere offer a pleasant stay, with room for refinement to ensure a consistently positive experience.
Staff interactions present a mixed bag of reviews. Guests generally applaud the friendly reception and attentive service, aligning with the good value the hotel offers. While certain areas excel in service, inconsistencies are noted, particularly in the restaurant, where staff enthusiasm could improve. Some guests criticize the reception staff for lacking warmth and hospitality, a key aspect for a tourist-oriented hotel. Additionally, the absence of English-speaking staff at reception poses challenges for international visitors. Though respectfulness is acknowledged, some guests feel staff interactions are mechanical, impacting the overall experience.
Lastly, guests find the beds at Hotel Atenas Plaza spacious and comfortable, aiding in restful sleep. Reviews highlight the comfort of both beds and pillows, though opinions on mattress firmness vary; some enjoy the firm feel while others find it too hard. Pillow preferences also differ, but the spacious sleeping environment generally enhances guest satisfaction. Despite varied tastes in bedding firmness, the accommodation ensures comfort during the stay.
Orgánico Hotel Boutique in Tepoztlán is a highly recommended retreat for those seeking a serene escape into nature, offering spectacular views of the Tepozteco mountains. The hotel’s location is often celebrated for its tranquil environment, providing easy access to Tepoztlán's vibrant town center. Guests appreciate the harmonious blend of natural beauty and comfort, further enhanced by the friendly and attentive staff who contribute significantly to a positive atmosphere.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards.
This hostel is described as taking extra care in being eco-friendly and sustainable. It is noted as a place to connect with nature, offering mountain views.
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