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Summary of reviewsHotel Kreuz by b-smart in Sachseln garners high praise for its exceptional location, nestled in the heart of the charming village with stunning views of Lake Sarnen and surrounding mountains. Its central position offers easy access to the train station and other cultural attractions, making it ideal for nature lovers and travelers alike. Despite its vibrant village center location, the hotel maintains a tranquil ambiance with conveniences like free parking and an underground garage.
Guests generally enjoy the breakfast experience, appreciating the wide selection of fresh, local products and the pleasant service from staff. However, there are mixed reviews with some noting the need for more variety and better replenishment of items. Dinner, on the other hand, is almost universally acclaimed with highlights on the delicious, beautifully presented meals, excellent quality and friendly, efficient service. The dining experience is further enhanced by its reasonable pricing and good ambiance.
The rooms receive rave reviews for their spaciousness, cleanliness and modern decor. Many guests appreciate the beautiful lake views from their rooms and the comfortable, well-maintained amenities. The hotel staff is consistently praised for their friendliness and high level of service, ensuring guests feel welcome and well taken care of. The establishment's commitment to cleanliness is echoed across numerous reviews with immaculate rooms and common areas.
Customer service at Hotel Kreuz by b-smart stands out with extremely friendly, attentive staff enhancing guests' overall experience. The hotel offers convenient modern amenities, including charging stations for electric cars and secure parking options.
Free Wi-Fi is appreciated by guests, although there are noted connectivity issues in some rooms. Parking options are plentiful and convenient with secure underground and nearby spots adding to the ease of stay.
Families find the hotel exceptionally accommodating with spacious rooms, child-friendly amenities and a nearby lake area with free activities. Pets are also welcomed, adding to the inclusive atmosphere. Guests appreciate the comfortable beds despite mixed opinions on the pillows and some discomforts noted by a few.
Business travelers find the hotel suitable for short stays with practical accommodations, easy self-check-in and a strategic location near business facilities.
Overall, Hotel Kreuz by b-smart is highly recommended for its scenic location, comfortable and clean accommodations, excellent service and memorable dining experiences.
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