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Summary of reviewsBest Western Des Plaines O'Hare is consistently praised for its strategic location near O'Hare Airport and key local venues such as Allstate Arena. Guests appreciate the convenience of being close to dining options and local attractions, making it an ideal choice for an overnight stop or a base for exploring the area. The surrounding neighborhood is both safe and quiet, contributing to a restful stay, while ample parking enhances the experience.
The hotel offers a highly regarded breakfast experience, noted for its variety and quality. Guests enjoy the fresh and warm options available, including a range of items catering to diverse dietary preferences. The breakfast area is described as clean and the service attentive, with little touches like to-go bags adding to guest satisfaction.
Accommodations receive positive feedback for their spaciousness and cleanliness. Rooms are noted for being large, well-equipped, and offering good value for the price. Comfortable bedding further augments the experience, and the presence of amenities such as a jacuzzi adds appeal. The staff is frequently commended for their friendliness and efficiency, contributing to an overall positive impression.
Cleanliness at the hotel is generally well-regarded, with guests highlighting the clean and fresh-smelling rooms and common areas. The attentive housekeeping staff is often praised, although occasional concerns are noted.
The hotel's staff is a standout feature, consistently praised for their professionalism, friendliness, and attentiveness. Guests emphasize the welcoming ambiance created by the front desk and the seamless experience provided by the staff throughout their stay. The positive interactions significantly enhance the guest experience.
While feedback on the pool is mixed due to maintenance closures, it is appreciated for its warmth and clear water when available. Similarly, the beds receive mostly positive remarks for comfort, though there are some mentions of variability in firmness and pillow selection.
Overall, Best Western Des Plaines O'Hare offers a convenient, comfortable, and friendly stay, with its location, breakfast, staff, and accommodations being notable highlights for many guests.
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Hotel with Rooms With Jacuzzi / Hot-tub
