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Summary of reviewsESKA Hotel in Batam consistently receives praise for its strategic location, excellent service, and high standards of cleanliness, offering great value for guests. Situated conveniently near Kepri Mall, the hotel provides easy access to shopping, dining, and entertainment options, making it an ideal choice for travelers who wish to explore local and international cuisine in a tranquil environment. The proximity to attractions and transport options such as Grab ensures seamless travel around Batam.
Guests appreciate the hotel's inviting atmosphere, highlighted by its consistently clean and spacious rooms, featuring modern minimalist designs and essential amenities. The family rooms, including bunk beds for kids, provide extra comfort for families. Despite some minor critiques regarding room layout and occasional lack of windows, the hotel's commitment to cleanliness and safety is noteworthy.
The hotel staff are frequently described as friendly, polite, and attentive, enhancing the welcoming environment with their professional and communicative service. Their proficiency in English further contributes to a smooth and pleasant experience for international visitors.
ESKA Hotel's breakfast buffet, though subject to some variation in guest opinions, generally satisfies a broad range of expectations by offering delicious and reasonably priced options. The rotating menu and variety of beverages are particular highlights, providing enough to start the day on a positive note.
The on-site spa facilities are a standout feature, delivering a seamless relaxation experience with superb massages and a wide range of services. The spa's cleanliness, comfort, and reasonable pricing are consistently applauded, adding to the overall appeal for those seeking quality relaxation.
Comfortable beds contribute to a restful stay, although the pillows have mixed reviews regarding their softness. Overall, ESKA Hotel is regarded as a reliable and cozy choice for travelers, combining convenience, comfort, and friendly service to ensure a memorable visit to Batam.
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