InfoSummary of reviewsWyndham Panbil Batam is a serene retreat providing guests with a peaceful and relaxing environment, away from the hustle and bustle of the city center. Nestled near a beautiful lake and the Panbil Nature Reserve, the hotel offers ample opportunities for outdoor activities, making it an ideal choice for nature lovers. While the location is a bit remote and not within walking distance to major shopping areas, a convenient supermarket is available next door. Accessibility is also good with the Batam Centre Ferry Terminal just a short drive away and Grab services making city outings easy.
The breakfast experience receives mixed reviews, yet most guests praise the wide variety of dishes available, noting both local and international options. There is, however, room for improvement in the freshness and temperature of some items and the venue can feel crowded during peak times. Dinner experiences also vary with many enjoying delicious meals at the hotel’s restaurant on the top floor, while others noted issues with wait times and food quality.
Guests consistently commend the rooms for their spaciousness, cleanliness and comfort. The beds are described as particularly comfortable, often exceeding expectations. The stunning views, especially those overlooking the reservoir, are another highlight. The general cleanliness and maintenance of the hotel are well-regarded, although there are occasional reports of issues like dusty air conditioning units and minor pest concerns.
The staff at Wyndham Panbil Batam are one of its standout features, consistently praised for their friendliness, helpfulness and professional demeanor. This exceptional service contributes significantly to the welcoming atmosphere of the hotel.
The on-site Eska Spa, along with a kids pool and fitness center, provides guests with a range of relaxation and recreational options. The spa treatments receive high praise for their quality and ambiance. The infinity pool is another highlight, offering breathtaking views and a scenic escape, though some improvements in cleanliness and maintenance are noted.
Overall, the Wyndham Panbil Batam is highly recommended for those seeking a tranquil and comfortable getaway with excellent staff and beautiful surroundings enhancing the experience. Show more
InfoSummary of reviewsPanbil Residence Serviced Apartment is consistently praised for offering a serene and quiet retreat away from the hustle and bustle of Batam's central areas. Its location provides beautiful views, ideal for those seeking tranquility, while remaining accessible to city attractions via reasonably priced Grab services. Although slightly removed from shopping malls and ferry terminals, guests find the peaceful environment and easy access to Batam's vibrant attractions an excellent balance.
The breakfast offerings receive widespread acclaim for their impressive variety, featuring American, Asian, and vegetarian options that satisfy diverse tastes. Guests appreciate the delicious flavors and excellent presentation, even though some suggest improvements in variety and frequency of refreshment. Occasionally served in a large ballroom instead of the Andaliman Restaurant, the breakfast usually delights visitors with its quality and range of choices.
The accommodations at Panbil Residence are highly regarded for their modern and spacious design. The 3-bedroom apartments are especially favored by families, noted for their cleanliness, comfort, and well-maintained condition. The reliable amenities and functional kitchens, along with notably comfortable beds, contribute to a restful stay. Guests often mention the stunning views, particularly from higher floors, and commend the attentive service for arranging side-by-side rooms on request. The combination of good rates, a satisfactory breakfast, and in-room dining facilities make Panbil Residence an attractive option for travelers seeking comfort and value.
Cleanliness is a standout feature of the residence, with guests frequently praising the modern and spotlessly clean facilities and rooms. Despite minor critiques regarding dusty floors or towel issues, the overall consensus is overwhelmingly positive. Guests value the clean surroundings and prompt service from staff, contributing to a comfortable lodging experience.
The staff at Panbil Residence is consistently appreciated for their exceptionally friendly and helpful nature. Their warm hospitality, responsiveness, and efficiency ensure guests feel welcomed and well-cared for throughout their stay. While there was a mention of a staff shortage on one occasion, the positive interactions and cheerful demeanor of the team remain a highlight.
The swimming pool receives high praise for its superb quality and scenic views of nature and the nearby lake. Guests enjoy the tranquil surroundings that enhance the pool experience, despite wishing for extended operating hours beyond the current 6:00 PM closure.
Overall, Panbil Residence Serviced Apartment is a delightful accommodation choice, offering a peaceful environment, excellent facilities, and attentive service for travelers seeking comfort and convenience in Batam. Show more
