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Summary of reviewsHotel Universal shines as a beacon of hospitality, remarkably enhanced by its central seaside location. Nestled right by the oceanfront, this hotel offers guests stunning waterfront views and immediate access to a fine sandy beach. The convenience of its location, only a short walk from historic sites and the charming old town, makes it ideal for both beach enthusiasts and urban explorers. The enchanting sea view terrace is especially noted for being a serene spot to unwind.
The rooms at Hotel Universal are applauded for their cleanliness and modern, well-furnished interiors. Many offer spectacular sea views from spacious terraces and double balconies, ensuring a comfortable stay enhanced by the tranquil beachfront atmosphere. While some rooms are on the smaller side, the efficient use of space and practical layout are commendable. The beds and overall cleanliness contribute to a restful and pleasant lodging experience.
Guests frequently praise the breakfast experience, noting the variety and quality of the offerings. The breakfast buffet includes a wide selection of fresh fruits, sweet pastries, savory dishes, homemade cakes and options catering to vegan and gluten-free diets. The dining experience is further elevated by an organized and clean breakfast room, often offering beautiful sea views.
In terms of dining, Hotel Universal doesn't disappoint. The buffet dinner receives high praise for its variety and deliciousness with an evening buffet including drinks available for a reasonable price. Although some guests note minor issues with dinner service timing and the absence of a traditional sit-down restaurant, the overall dining experience is well-regarded.
The cleanliness of the hotel is another highlight with both rooms and common areas consistently described as spotless and well-maintained. Guests feel right at home in the hotel's clean and modern environment, extending even to a well-kept beach area.
Staff at Hotel Universal are frequently commended for their exceptional friendliness and professionalism. The reception team is particularly noted for their warm greetings and helpfulness, contributing significantly to the pleasant atmosphere. Guests consistently mention the staff’s willingness to assist with any requests, making them feel valued and well cared for.
Families find Hotel Universal a welcoming option with the hotel's atmosphere and amenities catering well to those traveling with children. The beachfront location, coupled with friendly staff and clean, comfortable rooms, makes it an excellent choice for family vacations.
While parking at the hotel comes at an additional cost, it is considered a convenience by many guests who appreciate the reserved spaces and easy access to parking facilities. Similarly, minor improvements are suggested for some areas, such as mattress firmness and room amenities, but these do not overshadow the overall positive experiences.
In summary, Hotel Universal offers a remarkable stay with its prime beachfront location, modern and clean rooms, excellent breakfast and dinner options and exceptional staff service. Its combination of stunning seaside beauty, convenience and welcoming atmosphere ensures a delightful and memorable stay for all visitors.
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