InfoSummary of reviewsHotel Mlavske Terme Ždrelo generally receives favorable feedback from guests, particularly for its breakfast offerings, pool experience and specific staff interactions. The breakfast buffet is highly commended for its quality, variety and abundance with many guests describing it as excellent or superb. Despite minor criticisms regarding some ingredients and a few opinions suggesting it was only mediocre, guests overwhelmingly find the breakfast experience commendable.
The pool facilities are a standout feature of the hotel. Guests consistently praise the pools for their cleanliness, warmth and variety, including both indoor and outdoor options. The heated outdoor pool is especially appreciated and the pool slides are popular among families with children. While there are occasional remarks about crowding and a fee for bathrobe use, the overall pool experience is highly positive.
The hotel rooms present a mixed picture. Many guests highlight the comfort and spaciousness of the rooms, along with the available room service and ample parking. However, recurring issues include inconsistent temperature control, signs of wear and tear and occasional cleanliness lapses. Despite the comfort of the beds and the general cleanliness of the pools and some rooms, these areas require more rigorous maintenance and cleaning to meet guest expectations consistently.
Staff interactions are another mixed aspect. Many guests appreciate the friendly and hospitable demeanor of the restaurant and housekeeping teams with specific praise for individuals like Sandra at reception. However, significant inconsistencies in service quality are noted with multiple reports of unkind, rude and unresponsive staff members, particularly at the reception and restaurant. These negative interactions detract from the overall guest experience.
In summary, Hotel Mlavske Terme Ždrelo shines in areas such as breakfast and pool facilities, providing a generally enjoyable stay for guests. However, improvements are needed in room maintenance, overall cleanliness and staff training to address the noted issues and ensure a consistently positive experience. Show more
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Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsRestoran sa prenoćištem Gornjak is situated in a stunning and tranquil location within the picturesque Gornjačka gorge in Serbia. It offers mesmerizing views of the Mlava River and the Gornjak Monastery from room terraces, providing a serene escape surrounded by forests, hills and mountains. The property is lauded for its peaceful ambiance and proximity to natural and historical attractions, making it an ideal spot for relaxation and exploration.
Dining at the restaurant is praised for fantastic and tasty food with generous portions. Guests appreciate the high-quality cuisine, homemade bread with clotted cream and excellent rakija, all offered at affordable prices. The ambiance, enhanced by a beautiful garden and surrounding nature, along with hospitable and impeccable service, makes for a delightful dining experience. Noise from the restaurant above the rooms presents a minor inconvenience, but overall, dining is highly recommended.
The accommodation is noted for its comfort and cleanliness with rooms described as spacious, modern and well-maintained. Many rooms feature lovely terraces with beautiful views, although some lack certain amenities like shelves, sockets and shower curtains. Cleanliness is a strong point, although the bathrooms and shower curtains may require some attention. Occasional issues with sound insulation and heating interruptions are mentioned, but the serene river view compensates for these minor drawbacks.
The staff at Restoran sa prenoćištem Gornjak is consistently praised for their friendliness, hospitality and professionalism. Guests appreciate the warm and welcoming atmosphere with staff going out of their way to fulfill every wish. The exceptional service and cleanliness maintained by the cleaning staff contribute significantly to the positive experience of the guests.
While the internet service has room for improvement with many guests noting weak or nonexistent Wi-Fi signals, this is a relatively minor issue compared to the overall positive feedback. Most guests find the beds comfortable, although the linens and blankets could be softer and cozier, especially during colder weather.
In summary, Restoran sa prenoćištem Gornjak offers a beautiful, serene location with excellent food, comfortable accommodations and outstanding service, making it a highly recommended destination for a relaxing getaway. Show more
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Family Friendly Hotel
Hotel with Parking
Cheap Hotel
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