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Summary of reviewsThe Country Inn & Suites by Radisson, BWI Airport Baltimore, MD enjoys high praise from guests for its exceptional location. Strategically situated near Baltimore/Washington International Thurgood Marshall Airport, the hotel is ideal for travelers seeking convenient access to both the airport and major freeways leading to downtown Baltimore. Guests appreciate the serene and quiet surroundings paired with the close proximity to a variety of dining options including a nearby Chili's. The shuttle service is frequently noted as a significant advantage, ensuring hassle-free commutes.
Breakfast at the hotel draws mixed reviews. Some guests appreciate the variety and quality, noting highlights such as hot coffee, eggs, sausage and muffins and valuing the complimentary offering. However, others feel the breakfast could benefit from greater consistency in quality, variety and punctuality with some mentioning the absence of favorites like bacon and waffles.
When it comes to rooms, many guests find them clean, spacious and comfortable, often praising the beds and overall room design. However, inconsistencies in maintenance and housekeeping sometimes detract from the experience with issues such as outdated furniture, minor cleanliness oversights and occasional musty odors being noted.
Cleanliness throughout the hotel tends to receive favorable mentions with numerous guests highlighting the exceptionally clean rooms and well-maintained facilities. Nonetheless, there are isolated reports of unclean bathrooms, stained linens and residues, indicating some variability in the quality of housekeeping efforts.
The hotel staff are lauded for their friendliness, helpfulness and professionalism, significantly contributing to a welcoming and supportive atmosphere. While the majority of interactions are positively noted, a few guests did encounter unfriendliness, particularly with evening desk attendants.
The free WiFi service is generally satisfactory, described as fast and easy to access, though there are occasional reports of slow speeds. The gym, though basic, provides necessary fitness amenities, allowing guests to maintain their workout routines.
For families, the Country Inn & Suites proves to be a wise choice, offering family suites and a family-friendly environment that ensures a comfortable stay. The beds are mostly praised for their comfort, although some guests point out issues with mattress firmness and pillow quality with rare mentions of bed bugs and linen cleanliness issues.
Finally, the hotel is commended for its accessibility features, including an elevator and wheelchair-friendly premises. The free shuttle service to the airport and nearby train station is particularly appreciated, providing added convenience for guests with disabilities.
In summary, Country Inn & Suites by Radisson, BWI Airport Baltimore, MD stands out for its superb location, friendly staff and comfortable accommodations, making it a preferred choice for airport travelers, families and guests needing convenient amenities.
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