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Summary of reviewsOśrodek Wczasowy Bursztyn is highly praised for its superb location in the heart of a lush pine forest, offering peace and tranquility. Guests appreciate the proximity to the serene beach and local amenities, making it an excellent retreat for nature lovers and those seeking a scenic getaway. The accessibility to the center of Sobieszewo and convenient connections to Gdansk further add to its allure.
The resort earns significant accolades for its breakfast service, offering a varied and delicious buffet-style spread with both hot and cold dishes, fresh items and even personally baked bread by the friendly owner. The positive dining experience is amplified by the welcoming and helpful staff, though there is some feedback suggesting a bit more variety and earlier service hours could be beneficial. Dinner services, available during the season, receive high marks for their quality, taste and offerings suitable for families, although occasional comments about the lack of variety and certain operational inconveniences are noted.
Regarding accommodations, guests appreciate the spacious and comfortable rooms equipped with useful amenities such as kitchenettes, fridges and balconies. However, there are mixed reviews about cleanliness and maintenance with some guests pointing out issues that require attention. Overall, while the rooms are comfortable and well-appointed, better upkeep and more meticulous cleaning are suggested.
Cleanliness throughout the resort garners positive remarks with many visitors noting the general tidiness and well-maintained communal areas. However, occasional lapses in room cleaning during stays and specific issues with bathroom cleanliness indicate the need for more consistent efforts in maintaining hygiene standards.
The staff stand out for their friendly and helpful demeanor, contributing significantly to the guests' positive experience. Their attentive service is regularly described as understanding and efficient, though minor language barriers and occasional understaffing during busy periods are mentioned.
While guests appreciate the parking facilities provided, noting ample and free parking spaces, the WiFi service receives criticism for being unsteady with issues particularly prevalent in building C. Similarly, the spa facilities are noted as needing improvement with guests frequently finding them unavailable or not operational during their stays.
Families find the resort highly accommodating with features such as a cool playground, family rooms and a welcoming atmosphere, making it an excellent choice for those traveling with children. The resort is also noted for being dog-friendly, allowing guests to enjoy their stay with their pets comfortably.
Overall, Ośrodek Wczasowy Bursztyn offers a pleasant and serene environment with commendable services and amenities, though there are areas for improvement in cleanliness, WiFi stability and spa facilities to enhance the guest experience further.
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