InfoSummary of reviewsElite Palace Hotel & Spa enjoys a serene yet strategic location in the Vasastan district of Stockholm, providing a peaceful and charming environment that's easily accessible to the city's key areas. Public transport options including the metro, buses and trains are within walking distance and the proximity to the airport bus stop is a boon for travelers. The surrounding neighborhood offers a pleasant local experience with various dining and shopping options. The hotel's location is particularly praised for its balance of tranquility and connectivity, making it ideal for both business and leisure stays.
The hotel's breakfast is a standout feature, widely celebrated for its extensive selection, freshness and attention to dietary needs such as gluten-free and lactose-free options. Guests describe the breakfast buffet as "outstanding" and "phenomenal," with a diverse range of choices from fruits and vegetables to freshly baked breads and cereals. The friendly and helpful staff further enhance the dining experience, contributing to the positive overall sentiment despite occasional mentions of cost or crowding.
Dining experiences at Elite Palace Hotel & Spa receive mixed reviews. Many guests appreciate the convenience and quality of the food at the attached Bishop Arms pub and on-site restaurant, favoring the pleasant ambiance and tasty dishes. However, there are some criticisms regarding limited menu options, cleanliness, operating hours and high prices. Despite these issues, the dining facilities are generally well-regarded for their convenience and quality.
Rooms at the hotel are generally praised for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds and adequate air conditioning in the newly renovated rooms. Nevertheless, some concerns are noted, such as rooms without windows, occasional cleanliness lapses and minor maintenance issues. Noise from construction or busy roads can also be a problem. Overall, the majority of guests find the rooms comfortable and well-suited for their needs.
Cleanliness is a strong point for Elite Palace Hotel & Spa. Visitors frequently commend the well-maintained and hygienic condition of both the rooms and common areas, including the dining spaces and spa. Although some reviews mention cleanliness issues such as mold or dust, the hotel generally upholds a high standard of cleanliness that contributes positively to guests' overall experiences.
The staff at Elite Palace Hotel & Spa consistently receive high marks for their friendliness, professionalism and helpfulness. Notable mentions of front desk personnel like Thelma, Linus, Martin and Ida highlight the exceptional service provided. Guests appreciate the staff's quick and efficient handling of problems, making check-in, check-out and other interactions smooth and enjoyable. Occasional impersonal interactions are noted but do not significantly detract from the overwhelmingly positive perception of the staff.
Wi-Fi at the hotel receives mixed reviews. While many guests find it fast and reliable, others experience slow and unstable connections, particularly in their rooms. Despite these issues, the free and generally dependable Wi-Fi is a valued amenity.
The spa facilities at Elite Palace Hotel & Spa are highly praised for their quality, spaciousness and maintenance. Guests appreciate the elegant design and excellent service, enjoying amenities such as the sauna, pool and massage services. However, the additional fees for spa access are a common point of contention with guests expressing that these costs should be included in the room rate for a more appealing experience.
The gym is another well-regarded feature, noted for its spaciousness, modern equipment and cleanliness. Guests appreciate the comprehensive fitness facilities, though some suggest longer hours of operation would be beneficial. Overall, the gym enhances the hotel's appeal, offering excellent options for guests seeking fitness during their stay.
Parking options at Elite Palace Hotel & Spa receive mixed but generally positive feedback. Guests find the parking convenient and secure, though limited availability and high costs can be problematic. The presence of a garage within the building is appreciated, but potential guests are advised to inquire ahead of time about parking to avoid challenges.
In summary, Elite Palace Hotel & Spa is a highly regarded hotel with a strong emphasis on quality service, comfortable accommodations and excellent location. While there are areas for improvement, particularly in dining operations and spa costs, the overall guest experience is overwhelmingly positive. Show more
Read review summaries for all categories
Categories
Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsElite Palace Hotel & Spa enjoys a serene yet strategic location in the Vasastan district of Stockholm, providing a peaceful and charming environment that's easily accessible to the city's key areas. Public transport options including the metro, buses and trains are within walking distance and the proximity to the airport bus stop is a boon for travelers. The surrounding neighborhood offers a pleasant local experience with various dining and shopping options. The hotel's location is particularly praised for its balance of tranquility and connectivity, making it ideal for both business and leisure stays.
The hotel's breakfast is a standout feature, widely celebrated for its extensive selection, freshness and attention to dietary needs such as gluten-free and lactose-free options. Guests describe the breakfast buffet as "outstanding" and "phenomenal," with a diverse range of choices from fruits and vegetables to freshly baked breads and cereals. The friendly and helpful staff further enhance the dining experience, contributing to the positive overall sentiment despite occasional mentions of cost or crowding.
Dining experiences at Elite Palace Hotel & Spa receive mixed reviews. Many guests appreciate the convenience and quality of the food at the attached Bishop Arms pub and on-site restaurant, favoring the pleasant ambiance and tasty dishes. However, there are some criticisms regarding limited menu options, cleanliness, operating hours and high prices. Despite these issues, the dining facilities are generally well-regarded for their convenience and quality.
Rooms at the hotel are generally praised for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds and adequate air conditioning in the newly renovated rooms. Nevertheless, some concerns are noted, such as rooms without windows, occasional cleanliness lapses and minor maintenance issues. Noise from construction or busy roads can also be a problem. Overall, the majority of guests find the rooms comfortable and well-suited for their needs.
Cleanliness is a strong point for Elite Palace Hotel & Spa. Visitors frequently commend the well-maintained and hygienic condition of both the rooms and common areas, including the dining spaces and spa. Although some reviews mention cleanliness issues such as mold or dust, the hotel generally upholds a high standard of cleanliness that contributes positively to guests' overall experiences.
The staff at Elite Palace Hotel & Spa consistently receive high marks for their friendliness, professionalism and helpfulness. Notable mentions of front desk personnel like Thelma, Linus, Martin and Ida highlight the exceptional service provided. Guests appreciate the staff's quick and efficient handling of problems, making check-in, check-out and other interactions smooth and enjoyable. Occasional impersonal interactions are noted but do not significantly detract from the overwhelmingly positive perception of the staff.
Wi-Fi at the hotel receives mixed reviews. While many guests find it fast and reliable, others experience slow and unstable connections, particularly in their rooms. Despite these issues, the free and generally dependable Wi-Fi is a valued amenity.
The spa facilities at Elite Palace Hotel & Spa are highly praised for their quality, spaciousness and maintenance. Guests appreciate the elegant design and excellent service, enjoying amenities such as the sauna, pool and massage services. However, the additional fees for spa access are a common point of contention with guests expressing that these costs should be included in the room rate for a more appealing experience.
The gym is another well-regarded feature, noted for its spaciousness, modern equipment and cleanliness. Guests appreciate the comprehensive fitness facilities, though some suggest longer hours of operation would be beneficial. Overall, the gym enhances the hotel's appeal, offering excellent options for guests seeking fitness during their stay.
Parking options at Elite Palace Hotel & Spa receive mixed but generally positive feedback. Guests find the parking convenient and secure, though limited availability and high costs can be problematic. The presence of a garage within the building is appreciated, but potential guests are advised to inquire ahead of time about parking to avoid challenges.
In summary, Elite Palace Hotel & Spa is a highly regarded hotel with a strong emphasis on quality service, comfortable accommodations and excellent location. While there are areas for improvement, particularly in dining operations and spa costs, the overall guest experience is overwhelmingly positive. Show more
InfoSummary of reviewsUlfsunda Slott is a luxurious castle hotel located in a beautiful area close to Stockholm's city center. Guests have praised the lovely decorated rooms, comfortable beds and access to public transport. The hotel offers an outstanding breakfast experience with a fantastic choice of different warm and cold options. The dinner has received mixed reviews, but many guests have described the food as excellent and well-presented. The hotel's staff has received high praise for being professional, friendly and accommodating. Ulfsunda Slott offers ample free parking, making it an excellent option for travelers exploring Stockholm by car. The hotel is incredibly charming and boasts a fantastic historical atmosphere that transports guests back in time. Additionally, Ulfsunda Slott is a truly pet-friendly hotel, where dogs are allowed to follow their owners everywhere. Overall, Ulfsunda Slott provides a tranquil retreat close to the city's hustle and bustle with a focus on the unique historical experience it provides. Show more