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Summary of reviewsPenzion Benatky garners high praise for its exceptional location, making it an optimal choice for travelers who value convenience and scenic beauty. It is situated in a tranquil area by the river, yet just a short walk from the city center, offering easy access to various attractions, spa island and eateries. Guests repeatedly highlight the ease of parking and the pleasant, quiet surroundings that enhance the serene, picturesque setting. Despite some traffic noise from a nearby road, the overall feedback about the location remains overwhelmingly positive, further bolstered by the friendly and accommodating staff who make guests feel welcome throughout their stay.
Opinions on the breakfast are varied. Positive reviews mention the meal as tasty, delicious and plentiful, contributing to a pleasant dining experience enhanced by the atmosphere of eating by the water. However, critiques indicate inconsistencies, pointing to a modest selection and instances where later guests found fewer options available. Though some guests find the breakfast adequate, others were disappointed by the limited variety and unimpressive spread.
The rooms at Penzion Benatky receive mixed reactions. Guests appreciate the spaciousness and romantic ambiance of the rooms with separate entrances. While some guests find the rooms adequately clean and charming, others report issues such as lack of air conditioning, hard mattresses and outdated furniture. Cleanliness is a point of contention with several guests noting dirt, dust, cobwebs and the presence of bugs. Despite these issues, the overall comfort is somewhat enhanced by the tranquil surroundings and the excellent service from the staff.
Mixed reviews also extend to the cleanliness of the establishment with some guests praising the spotless bedsheets and noticing thorough cleaning, while a significant number of visitors report various cleanliness issues ranging from dusty furniture to cobwebbed corners and bugs in rooms. Efforts at cleanliness appear inconsistent, indicating room for improvement.
Staff service is a highlight of Penzion Benatky with reviews consistently commending the friendly, helpful and accommodating nature of the staff. The staff’s responsiveness and willingness to assist play a significant role in enhancing the overall guest experience.
While the hotel offers the convenience of free parking, guests have consistently mentioned issues with the Wi-Fi service. Reports indicate that the Wi-Fi often does not work in the rooms or has a very weak signal, which falls short of expectations for those needing reliable internet access.
The provided free parking is greatly appreciated, cited as a significant benefit due to its hassle-free nature and availability throughout the stay.
In terms of bedding, while the bedsheets are noted to be clean, the mattresses are often described as hard and uncomfortable with some guests experiencing issues with the beds creaking and combined double beds creating discomfort.
In summary, Penzion Benatky excels in location, parking convenience and staff service, making it a highly recommended stay for travelers who prioritize these aspects. However, potential guests might want to consider the mixed feedback on rooms, cleanliness, breakfast, Wi-Fi and bed comfort.
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