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Summary of reviewsBest Western Plus Berkshire Hills Inn & Suites enjoys a favorable reputation among its guests, who frequently highlight the hotel's scenic location in the Berkshires. Its strategic position provides convenient access to local attractions, making it an ideal base for exploring areas like Pittsfield, Stockbridge, and Great Barrington. The hotel's ample parking and quiet surroundings add to its appeal, offering a tranquil stay slightly removed from the area's main hustle.
Guests consistently praise the breakfast offerings, noting the variety and quality of food available. The selection includes a range of hot and cold items, such as eggs, bacon, waffles, and pastries, with many guests emphasizing the exceptional coffee served. The breakfast area is kept clean and pleasant, enhancing the morning experience for visitors. While minor criticisms about limited fresh fruit and occasional appliance issues arise, the overall sentiment remains positive.
The rooms at Best Western Plus Berkshire Hills Inn & Suites are celebrated for their cleanliness, spaciousness, and comfort. Guests appreciate the thoughtful details in room preparation, including fancily folded towels and neatly finished toilet paper. The accommodations provide a quiet, restful environment, with only a few reports of noise disturbances. While some furnishings may require updates, the inviting atmosphere and well-maintained spaces contribute to a satisfactory stay.
Cleanliness is a standout feature, with guests commending the spotless conditions throughout the hotel. The property's serene and quiet location offers a relaxing atmosphere, complemented by quick and efficient service from the staff in addressing any issues. Although suggestions for updates are noted, the general upkeep and cleanliness remain impressive.
The exemplary staff at the hotel consistently receive accolades for their friendliness and professionalism. Guests appreciate the welcoming demeanor of the team, especially the front desk staff, who offer helpful dining recommendations. The concierge and other staff members contribute significantly to the inviting atmosphere, enhancing the overall guest experience. While comparisons to other properties highlight areas for improvement, the overall value and exceptional service offered by the staff make Best Western Plus Berkshire Hills Inn & Suites a reliable choice for travelers.
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Hotel with Rooms With Fireplace
