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Summary of reviewsHotel Beskidzki Raj Medical SPA is widely praised for its exceptional location atop a mountain, offering breathtaking views of Babia Góra and a serene, tranquil environment ideal for nature lovers and those seeking a peaceful retreat. The picturesque surroundings and well-maintained area add to the charm, making it an excellent spot for hiking trips and family visits with nearby attractions like a mini-zoo and an observation tower.
The breakfast experience at the hotel is highly lauded with guests appreciating the wide variety of fresh and delicious options available in the buffet, including regional specialties. The quality of the food and the pleasant dining area contribute to a satisfying start to the day. Dinner receives mixed reviews, though positive remarks emphasize the delicious and varied meals with a high-quality presentation, despite occasional issues with service efficiency and reheated dishes.
Rooms at the hotel garner a mix of feedback with many guests highlighting the cleanliness, comfort and well-equipped amenities such as kettles, tea, coffee, bathrobes, slippers and in some cases, jacuzzis. Stunning mountain views enhance the stay for those in deluxe rooms. However, some rooms are noted to be cramped, especially attic rooms and issues like poor sound insulation and a lack of refrigerators are mentioned.
Cleanliness is often praised with many guests describing the rooms and the overall hotel complex as tidy and well-maintained. Yet, some inconsistencies are reported, particularly in specific areas, suggesting room for improvement.
The staff at Hotel Beskidzki Raj Medical SPA are generally characterized as friendly, helpful and professional. Reception and restaurant service receive positive marks for their attentive and polite demeanor, although there are occasional mentions of unprofessional or unhelpful behavior, particularly from reception.
The Wi-Fi service is mostly satisfactory with guests noting good speeds and reasonable connectivity throughout the hotel. Some guests experienced issues with signal strength and coverage in certain rooms.
The spa area is highly regarded for its serene ambiance and extensive range of treatments, including medical therapies. Guests appreciate the swimming pool, jacuzzi and various saunas, although minor remarks about cleanliness and the need for equipment repairs are noted. The pool area, featuring an indoor swimming pool and facilities for children, is popular with beautiful views and a variety of amenities, despite suggestions for extending pool operation hours and improving ventilation.
Sporting amenities, including a well-maintained tennis court, table tennis, darts, billiards and a climbing wall, provide ample recreational options for guests. However, some equipment maintenance issues are mentioned.
Parking is convenient and ample with a large concrete parking lot ensuring easy access, though the steep approach road may require snow chains in winter. Some guests noted parking fees and the parking lot's position affecting the observation tower view.
Families find the hotel particularly accommodating with numerous attractions and amenities tailored for children such as a kids’ pool, playground and a mini zoo. Family rooms and sports facilities further enhance the family-friendly atmosphere.
Overall, Hotel Beskidzki Raj Medical SPA garners positive reviews for its beautiful location, excellent breakfast and pleasant amenities, making it a recommended choice for both nature lovers and families seeking a relaxing getaway despite some areas needing improvement.
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