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Summary of reviewsThe Segond Hotel in Gozo offers a serene and idyllic retreat, perfect for those seeking tranquility away from the city's hustle and bustle. Nestled in Xaghra, it provides easy access to picturesque beaches like Ramla Bay and a vibrant town square featuring numerous restaurants and bars. Although the hotel may initially be challenging to locate, its peaceful surroundings and beautiful views make it a hidden gem. The modern, newly renovated structure is praised for its cleanliness and quiet ambiance, ideal for a restful stay.
The breakfast experience is highly commendable with a wide variety of options catering to different tastes, including vegetarian and gluten-free choices. The fresh fruit, warm croissants and cappuccinos are particularly appreciated. The breakfast station is clean, well-kept and the friendly staff enhances the overall atmosphere. Dinner options are also positively reviewed, especially the delightful Indian buffet available on weekends, though the offerings may be somewhat limited.
Rooms at The Segond Hotel are spacious, stylishly decorated and well-equipped with modern amenities, including soundproof windows and air conditioning. Cleanliness is consistently highlighted with guests frequently noting the top-notch housekeeping standards. The spacious, comfortable beds are a standout feature, contributing to restful nights. Accessibility is also a plus with several rooms designed for wheelchair access.
The staff receives widespread acclaim for their friendliness, helpfulness and professionalism. From the reception to the housekeeping and restaurant teams, the staff ensures a pleasant stay for guests, often going above and beyond to accommodate needs. However, the WiFi service receives criticism for being unreliable and slow, detracting slightly from the overall experience.
The rooftop pool, while offering scenic views, is considered small and sometimes underdeveloped. Despite these minor drawbacks, the pool area provides a relaxing spot for brief respites. Families find the hotel accommodating with spacious suites, kid-friendly amenities and a welcoming atmosphere for both adults and children.
Despite mixed opinions about its four-star rating, the hotel is praised for its exceptional cleanliness, delightful breakfast and outstanding staff service, making it a splendid choice among accommodations in Malta. Overall, The Segond Hotel offers a harmonious blend of convenience, comfort and peace, making it highly recommended for various types of travelers, including families, vacationers and business travelers.
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