InfoSummary of reviewsFloreal La Roche-en-Ardenne, situated in the picturesque Ardennes region, offers an enchanting escape with its idyllic setting along the Ourthe River. Guests appreciate its superb location, which provides easy access to the charming town of La Roche-en-Ardenne, scenic hiking trails and inviting outdoor areas. The lush surroundings, serene river views and well-maintained gardens contribute to the hotel's tranquil ambiance, making it an appealing choice for nature lovers and those seeking relaxation.
Breakfast at the hotel generally receives positive reviews for its delicious and varied options with many guests enjoying the extensive selection and fresh offerings. The occasional addition of items like pancakes enhances the experience, although some felt the breakfast could be more elaborate. Despite these mixed reviews, the morning meal is frequently described as satisfactory and enjoyable.
Dining at the hotel garners mixed opinions. While many guests praise the quality and affordability of the food, including the gourmet elements and Belgian cuisine on offer, others report inconsistencies in meal preparation and service. The brasserie with its charming log decor and the main restaurant are often praised, although some guests experience service challenges, particularly with large groups and during the evening.
Cleanliness is a strong point for Floreal La Roche-en-Ardenne with numerous guests highlighting the spotless condition of the rooms and common areas. The well-maintained environment and attention to hygiene are widely appreciated, even though there are occasional lapses, such as unclean bathrooms or dusty surfaces.
The staff are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. While most guests encounter helpful and courteous personnel, some note occasional unfriendliness and language barriers. Overall, the team is described as going out of their way to ensure a pleasant stay.
Wi-Fi service presents a mixed experience with some guests finding it satisfactory and others facing significant connectivity issues. The inconsistency in internet access, especially in rooms, can be a source of inconvenience.
The pool is a popular feature during the summer months, valued for its cleanliness and family-friendly design. However, its limited availability, early closing times and additional fees can be disappointing for some guests.
A variety of recreational options, including tennis courts, mini-golf and a playground, enhance the family-friendly appeal of the hotel. While the condition of the tennis courts and other facilities could be improved, they still offer enjoyable activities for guests.
Parking facilities at the hotel receive high marks for their convenience and accessibility. The ample, secure parking spaces cater to cars, motorcycles and bicycles, contributing positively to the guest experience.
Overall, Floreal La Roche-en-Ardenne is well-regarded for its beautiful setting, friendly staff and variety of amenities, making it an appealing choice for families and nature enthusiasts seeking a peaceful retreat. Some aspects, such as room modernization and Wi-Fi connectivity, could use attention, but the positive qualities make it a worthwhile destination. Show more
