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Summary of reviewsThe Kings Arms Hotel by Greene King Inns enjoys a superb location in the heart of Westerham High Street, praised by guests for its convenience and charm. Its proximity to local attractions and venues like Biggin Hill airport, Brands Hatch and Chartwell House makes it an ideal spot for visitors attending nearby events or exploring the area. The picturesque setting and historical significance of Westerham add to the hotel's appeal, despite some minor comments on the internal condition of the building.
Breakfast at the hotel receives high marks for its wide selection and quality with freshly cooked meals and a variety of options between hot and cold dishes. Guests commend the friendly staff and good value for money, though there are occasional remarks about the breakfast being average or the buffet needing better management.
Dinner at the Kings Arms is largely appreciated for the exceptional food quality and generous portion sizes. The menu offers a good range of options and the value for money is frequently highlighted. Some guests note occasional availability issues, but overall, the dining experience is positively reviewed.
Room size and comfort are generally praised with mentions of large beds and spacious accommodations. However, many guests point out the need for updates and renovations, citing issues like dated decor, dampness and cleanliness concerns. Despite these drawbacks, the rooms are considered comfortable with decent amenities.
Cleanliness gets mixed reviews with some guests finding their rooms clean and cozy, while others point out significant wear and tear, including dirty windows, outdated decor and bathrooms needing attention. A thorough overhaul and consistent cleaning standards are suggested to improve the guest experience.
The staff at the Kings Arms Hotel stand out for their friendliness and helpfulness. Guests consistently praise the employees for their welcoming nature and excellent service, which greatly enhances the overall stay.
While the hotel offers free Wi-Fi, many guests report unreliable connectivity and frequent disconnections, diminishing the convenience of the service.
The beds are mostly lauded for their comfort, contributing to a pleasant stay. Although some guests find the beds too soft or encounter issues with double beds made of two singles, the majority find the bedding experience positive.
In summary, the Kings Arms Hotel by Greene King Inns provides a charming and convenient base for travelers with friendly staff and satisfactory dining options. While the rooms are comfortable and generally spacious, the property would benefit from significant updates and refurbishments to enhance the guest experience further. Despite some flaws, it remains a budget-friendly option in an excellent location.
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