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Summary of reviewsHotel Al-Andalus is celebrated for its exceptional location in the heart of the charming hilltop village of Torrox Pueblo. Situated centrally, it offers guests easy access to the vibrant local life, bars, restaurants and shops. This prime position, along with the hotel's tranquil and intimate setting, makes it a perfect retreat amidst the picturesque surroundings.
Breakfast at the hotel is generally well-received with guests appreciating the delicious and affordably priced offerings, particularly the fresh eggs and good coffee. The friendly staff and stunning views from the breakfast room enhance the dining experience. However, some guests feel the breakfast could benefit from expanded variety and prompt replenishment of items.
The rooms are often described as clean, spacious and comfortable, featuring lovely mountain views and small balconies. Guests praise the meticulous cleanliness and the comfort of the beds. Despite occasional noise from street-facing rooms and minor maintenance issues, the overall impression remains positive.
Cleanliness is a standout feature at Hotel Al-Andalus with many guests using terms like immaculate and spotless to describe the upkeep of both rooms and common areas. The hotel's high standards of cleanliness significantly contribute to its charm and appeal.
The staff at the hotel receive widespread acclaim for their warmth and hospitality. Guests consistently mention the friendliness, politeness and helpful nature of the entire team, creating a welcoming and accommodating atmosphere that enhances the overall stay.
Although the hotel excels in many areas, its WiFi service receives significant criticism with guests describing weak and intermittent signals that require considerable improvement.
Parking can be a challenge due to the hotel's location in narrow, steep streets, though various options, including free public parking, are available within walking distance.
Families find Hotel Al-Andalus a suitable choice for a short getaway, appreciating the warm environment and dog-friendly policies that make traveling with pets convenient.
Beds at the hotel receive mostly positive feedback with many guests enjoying the comfort and quality of the mattresses, aside from a few mentions of narrow or hard beds.
Business travelers find the hotel practical and good value for money with necessary facilities and efficient staff enhancing the experience despite some minor inconveniences.
Accessibility poses a challenge with narrow streets and lack of wheelchair access, although the hotel offers good value for its basic comfort and services.
In summary, Hotel Al-Andalus excels in its prime location, cleanliness, friendly staff and overall charm, making it a delightful choice for both leisure and business travelers despite a few areas needing improvement. Show more
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Categories
Hotel near Golf Courses
Features a golf course within 3 km. This hotel offers a delightful escape for travelers seeking a taste of authentic Andalusian hospitality. It has a convenient location and warm, welcoming atmosphere, this 2-star hotel is the perfect base for exploring the beauty of the Costa del Sol.
Family Friendly Hotel
Offering comfortable accommodation, this hotel is suitable for families looking for a convenient stay in Torrox.
Dog Friendly Hotel
This hotel allows dogs of any size for no additional fee and cats may also be allowed by request. It offers a restaurant and a bar.
Hotel with Parking
Hotel Al-Andalus provides a spacious and secure car park, ensuring a convenient and hassle-free stay for guests with vehicles. The hotel emphasizes its convenient transport facilities for exploring Torrox and its surroundings.
Small Hotel
Located in a historic building, this hotel combines old-world charm with modern amenities. The rooftop terrace offers stunning views, providing a unique and intimate experience.
Business Hotel
Accessible Hotel
Room Types
Single RoomRooms have a balcony and are air conditioned and heated. They feature tiled floors, a work desk and TV. The private bathroom comes with toiletries. There is free Wi-Fi.
Double RoomThe double room provides air conditioning, a wardrobe, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Twin RoomThe twin room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Apartment with TerraceThis apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, kitchenware, a microwave and an electric kettle. Boasting a terrace with mountain views, this apartment also features air conditioning and a flat-screen TV. The unit has 4 beds.
Triple RoomThe triple room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Apartment with Mountain ViewThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The kitchen is equipped with a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a coffee machine, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.
Male Dormitory RoomProviding free toiletries, this dormitory room includes a private bathroom with a shower and a hairdryer. This dormitory room provides a flat-screen TV. The unit offers 2 beds.
Female Dormitory RoomOffering free toiletries, this dormitory room includes a private bathroom with a shower and a hairdryer. This dormitory room offers a flat-screen TV. The unit offers 2 beds.
About Hotel Al-Andalus
License: H/MA/01986
Guest Reviews
8.0
Very Good
Location
Hotel Al-Andalus enjoys a superb location in the charming hilltop village of Torrox Pueblo, making it an excellent base for exploring this picturesque area. Situated right in the town center, the hotel is just a short walk from the main plaza and its surrounding bars, restaurants and shops. This central position places guests amidst the vibrant local life and offers easy access to the essential amenities.
The hotel is nestled in the heart of the old town, contributing to its magical and tranquil atmosphere. Guests often highlight the convenience of being able to stroll through the quaint alleyways and enjoy the traditional Spanish ambiance of the village. The proximity to nearby attractions, as well as its picturesque setting with views over the valley, enhances the overall experience.
While the hotel’s central location is generally praised, some guests note that reaching it can be a bit challenging due to narrow and steep streets, making parking difficult. However, once there, the location's tranquility and charm more than compensate for any initial difficulties.
Overall, Hotel Al-Andalus' prime location, combined with its serene and intimate setting, offers a perfect spot for a relaxing stay in one of Andalusia's beautiful white villages. Ideal for both short visits and extended stays, the hotel provides a comfortable and convenient retreat right at the heart of Torrox Pueblo.
Breakfast
Hotel Al-Andalus offers a range of breakfast experiences with many guests highlighting the positive aspects. For those who appreciate a hearty start to their day, several reviews commend the breakfast for being delicious, sufficient and affordably priced. Fresh eggs, good coffee and a variety of options like continental and buffet styles have also been well received. A consistent mention is the friendly staff and stunning views from the breakfast room, enhancing the overall dining experience.
However, there are areas where the breakfast at Hotel Al-Andalus falls short. Guests have noted the breakfast can be basic with limited variety, often struggling with a lack of certain items such as yogurt, fruit or vegetables. Some found the food quality mediocre and on occasion, items were not replenished promptly. Others described the breakfast as modest but functional, indicating room for improvement. Overall, while the breakfast can hit the spot, it may not satisfy those seeking more eclectic or luxurious options.
Rooms
Hotel Al-Andalus receives high marks for its rooms, which are consistently described as clean, spacious and comfortable. Many guests appreciated the tidiness and the ample space offered in the rooms, noting that they are very clean and well-maintained. The decor, while occasionally noted as clashing, nevertheless contributes to a pleasant and functional environment. Rooms with mountain views and small balconies are particularly praised, providing stunning scenery and adding to the overall charm.
Guests have remarked on the comfort of the beds and the convenience of facilities like fridges in some rooms. The cleanliness is often highlighted with several reviewers mentioning the extraordinary standards. However, some rooms facing the street can be noisy and there are instances of minor maintenance issues such as broken toilet flushes and lights not working. Despite a few rooms being small or located in the basement, the overall impression is positive.
The hotel is also noted for its favorable location in the center of Torrox village, offering a tranquil setting with easy access to amenities. While some amenities like kettles or toasters might be missing and occasional noise from the street can be a drawback, the hotel’s charm and cleanliness typically leave a good impression on its guests.
Beds
Hotel Al-Andalus garners mixed reviews regarding the comfort of their beds, albeit predominantly positive. Guests frequently mention highlights such as comfortable beds with many praising the large size and quality of the mattresses. Some even describe the beds as super comfortable or top-notch, offering a restful night's sleep with supportive pillows and warm duvets.
However, there are a few criticisms that cannot be overlooked. While some reviewers commend the comfortable and spacious double beds, others point out issues like narrow or very hard beds that creak with movement and in rare instances, some guests found the mattresses to be outdated and very uncomfortable. Despite these occasional complaints, the general consensus remains favorable with the majority of visitors appreciating the comfortable sleeping arrangements at the hotel.
Cleanliness
Hotel Al-Andalus in Torrox village receives high praise for its remarkable cleanliness. Guests frequently highlight the spotlessly clean rooms, bathrooms and common areas, using words like immaculate and impeccable to describe the hotel's upkeep. Many reviews mention that the rooms are very clean, tidy and well-maintained with some guests noting that the facility was kept very clean and organized.
Visitors appreciate the general cleanliness of the hotel, rating it highly and mentioning that everything was very clean and very traditional. The establishment is described as super clean and spotless, contributing to a quiet and clean environment that guests find appealing for an overnight stay.
Although comments are overwhelmingly positive, there are occasional remarks noting areas for improvement, such as visible mold in shower corners and the need for more detailed cleaning in certain spots. Despite these minor issues, the overall impression expressed by guests is that Hotel Al-Andalus delivers an excellent level of cleanliness, making it a charming and comfortable place to stay.
Staff
Hotel Al-Andalus is receiving acclaim for its exceptionally warm and hospitable staff. Guests frequently highlight the friendliness, politeness and helpful nature of the entire team, from the charming hostess to the courteous receptionist, Maria Jesús, who is repeatedly commended for her super kindness. The pleasant attention from the girl at the cafeteria and the cleaning lady add to the welcoming atmosphere.
The dedication and friendliness of the staff extend beyond the basics, contributing to the hotel's family-like ambiance. The attentive service and professional demeanor of the staff have left a lasting impression on many visitors, making them feel at home. Despite a minor hiccup with management behavior, the overwhelmingly positive feedback showcases the staff's ability to create a welcoming and accommodating environment.
In summary, the staff at Hotel Al-Andalus are repeatedly praised for their friendliness, helpfulness and exceptional customer service, which significantly enhances the overall guest experience.
Wi-Fi
Hotel Al-Andalus faces significant challenges with its WiFi services, as reflected in guest reviews. While the hotel excels in communication with guests, the WiFi experience has been notably poor. Issues range from weak and intermittent signals to complete inaccessibility in some areas, such as room 103. For those needing a reliable internet connection, the WiFi has often been described as non-existent or extremely poor, requiring multiple router restarts without improvement. Over prolonged stays, some guests have dealt with weak or no connectivity for several days. Overall, the hotel's internet services require substantial improvements to meet guest expectations.
Parking
The parking situation at Hotel Al-Andalus presents a mixed bag for guests. There are various options available, including free public parking close by and public parking lots situated a short walk from the hotel, typically within 5 to 7 minutes. Free parking is generally available approximately 300 to 400 meters away, although some guests noted the parking garage could be narrow and somewhat intimidating at night.
However, finding a parking spot can be challenging owing to the narrow streets and limited spaces. Some guests had to park as far as 600 meters away. Despite these hurdles, there is a suggestion to utilize the parking lot near the local police station for added security. While outdoor parking spaces are available for a fee, the options aren't always straightforward and some guests had difficulty parking their vehicle or found it tricky to navigate the area.
Overall, while parking is manageable with some planning, prospective visitors should be prepared for the potential challenge of locating a suitable spot within close proximity to Hotel Al-Andalus.
Family
Hotel Al-Andalus appears to be a favorable choice for families seeking a brief getaway. Guests frequently praise the family atmosphere and familiar treatment, highlighting a warm and welcoming environment. Many reviews commend the hotel's family rooms, noting their apartment style and suitability for a comfortable family stay, even if some found the rooms to be on the smaller side. Additionally, the hotel is dog-friendly, adding to its appeal for families traveling with pets. Despite the overall positive feedback, one review did mention cleanliness issues. Nonetheless, the consensus is that Hotel Al-Andalus provides a good environment for a short family-oriented stay.
Business
Hotel Al-Andalus caters well to business travelers with efficient and friendly staff providing valuable business assistance. Booking processes are straightforward and convenient, which enhances the overall experience. The hotel offers mid-range accommodation that is considered good value for money for basic business needs. The property has been remodeled and maintained clean, ensuring a pleasant working environment despite some uneven flooring. The facilities include everything necessary to work effectively, making it a pragmatic choice for business visits.
Accessible
Hotel Al-Andalus presents an intriguing option for travelers keen on finding good value for their stay. Guests have frequently highlighted the impeccable cleanliness throughout the hotel with rooms being described as well-maintained and practical despite their smaller size. However, accessibility poses a significant challenge, especially for guests with disabilities. The hotel is situated on a narrow one-way street and accessible only through an alleyway, complicating parking options and making navigation difficult for larger vehicles.
Additionally, the hotel is not wheelchair accessible, which may deter some potential visitors. The outdated facilities also occasionally leave something to be desired, although the acceptable price-quality ratio is often noted by guests. While efficient and satisfactory service from the reception desk was mentioned, there were times when the reception was unoccupied, causing some inconvenience. Despite these drawbacks, many guests remark on the overall basic comfort and excellent value for money, which encourages repeat visits.
Dog Friendly
Hotel Al-Andalus stands out for its warm and accommodating approach to guests traveling with pets. The establishment proudly accepts pets, including dogs without any additional charges, making it a convenient option for pet owners. Visitors have consistently noted the hotel's dog-friendly atmosphere with staff members providing good treatment and a friendly welcome to both the guests and their pets. Dogs are received warmly and made to feel welcome throughout their stay with no issues or barriers to bringing pets along. This hassle-free environment, where pets are accepted without any problems, contributes to a highly satisfactory experience for those who choose to travel with their four-legged companions.
No, Hotel Al-Andalus doesn't have any pool.
No, a spa isn't available at Hotel Al-Andalus.
Yes, Hotel Al-Andalus welcomes dogs.
Yes, parking facilities are available at Hotel Al-Andalus.