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Summary of reviewsHostel Relaks stands out for its exceptional location, strategically nestled in a quiet, peaceful area yet close to the city center and the charming old town of Olsztyn. Guests appreciate its proximity to interesting city spots, public transport hubs and nature-centric attractions like the planetarium, observatory and a scenic park near the lake. The hostel also conveniently offers private parking, making it accessible and secure for those traveling by car.
The accommodation provided by Hostel Relaks significantly exceeds guests' expectations in terms of cleanliness and spaciousness. Visitors frequently praise the rooms for being clean, spacious and well-maintained. Functional amenities like a television and a desk are included and the bathrooms receive positive remarks for their cleanliness and size. The overall tidiness of the facility, supported by friendly and professional customer service, contributes to an enjoyable stay. Although some minor issues such as short shower curtains and room views facing less favorable areas were noted, the hostel's combination of cleanliness, comfort and affordability remains commendable.
The cleanliness of Hostel Relaks is a standout feature with guests frequently describing the property as clean and pleasant. Both the rooms and common areas are noted for being spotless and well-maintained, creating a comfortable and peaceful environment ideal for relaxation. The staff's dedication to maintaining high standards of hygiene is often highlighted and guests appreciate the clean, quiet atmosphere.
Hostel Relaks is also known for its excellent staff. Reviews consistently highlight the team as friendly, polite and helpful with special appreciation for the 24-hour reception service. The ladies at the reception receive particular praise for their kindness and proficiency in English, though there was an isolated mention of an unfriendly encounter.
The breakfast at Hostel Relaks receives mixed reviews. Some guests find the breakfast options delicious and well-composed with items such as pancakes served in a buffet style, while others consider it modest but sufficient. Although some guests highlight the superb quality and selection of the breakfast, limitations like the narrow serving window and the relatively high price for a hostel setting were noted. Additionally, there were inconsistencies in availability and minor criticisms regarding coffee quality and selection.
Parking at Hostel Relaks is convenient, though it comes with additional fees. The hostel offers its own parking, which is generally appreciated by guests despite being unguarded. The availability of free parking for people with disabilities enhances accessibility. Though paid, the parking fees are relatively affordable, meeting the needs of various guests.
Beds at Hostel Relaks have received mixed reviews. While some guests commend the clean and comfortable beds, describing them as soothing for a restful sleep, others report significant discomfort due to old, worn-out and sometimes broken mattresses. The quality of the beds appears to be an area needing improvement to ensure consistent comfort.
Overall, Hostel Relaks offers an excellent combination of location, cleanliness and friendly service, making it a favorable choice for travelers seeking convenience and tranquility.
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