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Summary of reviewsRésidence Le Grand Tétras- SPA THERMAL INCLUS is highly praised for its strategic location in the heart of Ax-les-Thermes. Guests appreciate the hotel's central position, which offers easy access to shops, restaurants, thermal baths, and cable cars. The proximity to the train station enhances its appeal for those looking to explore the picturesque village and surroundings. Despite being centrally located, the area remains calm, providing a perfect blend of relaxation and vibrancy.
The accommodations are noted for being spacious, clean, and comfortable, with well-equipped kitchenettes and modern amenities. Guests frequently highlight the comfort of the bedding and the cleanliness of both the rooms and the state-of-the-art relaxation area, which includes a spa, hammam, sauna, and pool. The hotel's wellness facilities, particularly the spa, stand out as a key feature, offering guests a convenient and relaxing retreat with free access to the amenities.
The staff at Résidence Le Grand Tétras receive exceptional praise for their hospitality and professionalism. They are described as welcoming, attentive, and accommodating, which significantly enhances the guest experience. The team's ability to cater to non-French speakers is also appreciated, contributing to an inclusive environment for international visitors.
While the breakfast receives mixed feedback, many guests find it hearty and generous, appreciating the convenience of room service. However, some concerns are raised about the price and variety, suggesting room for improvement in this area. Similarly, the beds receive varied reviews, with some guests finding them very comfortable, while others express concerns over the practicality of the single beds and the comfort of mattress quality.
Overall, Résidence Le Grand Tétras- SPA THERMAL INCLUS is highly recommended for its excellent location, impressive spa facilities, and welcoming staff. The combination of these aspects creates a relaxing and enjoyable stay for guests, contributing to memorable experiences in Ax-les-Thermes.
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