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Summary of reviewsHotel Iris has garnered positive reviews for its strategic location, which is both conveniently close to the highway and within a comfortable walk to Arad’s city center. Guests appreciate the peaceful setting in a side street, providing a quiet retreat from the city's hustle and bustle. The parking, featuring video surveillance and prime spots right in front of the guesthouse, is especially lauded by those traveling by car.
The breakfast experience at Hotel Iris is highlighted as one of its strengths with many guests enjoying the fresh, made-to-order offerings and the friendly, helpful service of the staff. Despite some mixed opinions about the simplicity and wait times, the breakfast generally leaves a positive impression.
Dinner at the restaurant sees mixed reactions, though guests often praise the tasty food and pleasant terrace setting. However, the limited menu selection and occasional issues with food quality bring some dissatisfaction. Excellent and courteous service, particularly from standout waiters, does enhance the overall dining experience for many.
Rooms at Hotel Iris are generally appreciated for their spaciousness, cleanliness and practical amenities. Though some rooms could benefit from better lighting and minor refurbishments, the overall comfort and well-maintained environment attract compliments. The cleanliness of the hotel is consistently praised, adding to the positive guest experience.
The staff at Hotel Iris are recognized as one of the hotel's strongest assets. Described as super friendly, helpful and polite, they significantly contribute to the welcoming atmosphere. Reception being open 24/7 adds additional convenience.
While the WiFi connectivity receives mixed reviews, it doesn’t overshadow the positive aspects such as the superior cleanliness and exceptional coffee. Parking is convenient and secure, an often-mentioned benefit for those arriving by car.
Families find the staff's helpfulness, particularly in warming baby food and ensuring a comfortable stay, to be commendable. Some practical issues regarding room size and additional charges do arise, yet the hotel largely provides a peaceful and accommodating environment for families.
Guests often praise the comfort of the beds, although there are some suggestions for improvement regarding mattress quality and bedding condition. For its three-star rating, Hotel Iris offers good value for money with many guests finding the quality of service in line with their expectations and appreciating the overall experience despite areas identified for enhancement.
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