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Summary of reviewsPlaza Inn Trevo Sorocaba is highly regarded for its convenient and strategic location in the city center, offering easy access to various attractions, supermarkets, shops and event venues. Guests frequently highlight the excellent value for money, making the hotel an ideal choice for navigating the city. However, the hotel's position on a busy avenue can lead to noise disturbances, particularly at night.
Breakfast at the hotel is praised for its variety, quality and richness, often described as plentiful, diverse and delicious. Guests appreciate the plentiful options and the early start time, which is beneficial for those participating in events or needing an early start. Despite occasional issues regarding replenishment and freshness, the overall experience is positive.
The rooms offer a mixed experience: while some are modern, clean and spacious, others are described as small, cramped and in need of renovation. External noise and outdated facilities in the older wings are common complaints. The cleanliness of the rooms and facilities elicits mixed reviews with some guests praising the cleanliness and others pointing out issues such as dusty rooms and stained sheets.
The hotel staff consistently receive commendations for their friendliness, politeness and attentiveness. Guests particularly praise the reception staff for their professional and welcoming attitudes, making the stay more enjoyable. However, occasional reviews mention unprofessional behavior from some staff members.
Parking is available but is part of a gas station across the street and not included in the daily rate. While it provides a secure environment at night, it can be crowded and is partially uncovered.
The hotel is family-friendly, offering accommodations suitable for families and providing services that ensure comfort and security. Though there can be occasional booking issues, the overall experience for families is favorable.
Bed comfort at Plaza Inn Trevo Sorocaba varies with some guests noting good comfort while others find the beds hard and uncomfortable with issues such as small sizes and poor quality mattresses and pillows. Some reviews suggest a need for better bedding amenities.
As a three-star hotel, Plaza Inn Trevo Sorocaba offers comfortable accommodations and good cost-efficiency. While it mainly caters to basic needs and is a suitable option for budget-conscious travelers, improvements in cleanliness and structural maintenance would enhance the guest experience. Overall, the hotel manages to fulfill its promises with a solid balance of affordability and convenience.
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