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Summary of reviewsThe Courtyard by Marriott Exeter Sandy Park enjoys considerable praise for its strategic location, offering easy access to the M5 motorway and key sites like Sandy Park Stadium, Exeter city center, the airport and attractions in Devon and Cornwall. Travelers find the clean and spacious rooms to be a quiet respite, despite nearby major roads, offering beautiful countryside views. While a bit isolated for those relying on public transport or seeking city center conveniences, nearby amenities like a Tesco and David Lloyd gym add to the overall convenience.
Guests universally compliment the breakfast, noting its high quality and extensive variety, from traditional cooked items to fresh fruits and yogurt, enhanced by the charming top-floor dining area with great views. Though peak times occasionally cause crowding and some wish for better hot food temperature and improved self-service instructions, the breakfast service is generally seen as a highlight.
Dinner experiences are marked by excellent food quality at The View Restaurant, particularly its superb fillet steak and stylish ambiance. However, guests mention high prices, limited vegetarian and vegan options, slow service and the restaurant’s tendency to be fully booked or closed past certain hours. Bar food reviews were less favorable, often described as sub-standard and cold with slow service, though overall, the rooftop restaurant's fabulous views and attentive service are highly appreciated.
Rooms receive notable praise for being modern, stylish, clean and comfortable, equipped with thoughtful amenities like reading lights and frosted glass in bathrooms. Minor issues like occasional housekeeping oversights and limited in-room supplies were noted, but the friendly and helpful staff contribute significantly to enhancing the guest experience.
Cleanliness standards at the hotel are commendably high with guests consistently emphasizing "spotless rooms" and "immaculate cleanliness." The modern design adds to a bright and airy atmosphere throughout the property, ensuring a welcoming and pristine environment.
The staff at Courtyard by Marriott Exeter Sandy Park are frequently praised for their friendliness, helpfulness and professionalism. Individual mentions highlight the exceptional service provided by key staff members, fostering a welcoming and supportive atmosphere despite a few isolated incidents of stressed or inexperienced staff members.
However, a major area for improvement is the hotel's WiFi, which is not included in the standard room rate and often critiqued for its additional charges and unreliable connectivity. This is particularly problematic for business travelers.
The gym, though compact, is positively reviewed for being well-maintained, clean and equipped with top-of-the-range fitness equipment, offering 24/7 availability and complimentary water, though some guests found the amenities minimal.
Beds at the hotel are overwhelmingly praised for their comfort, size and quality, contributing to restful nights despite occasional variability in mattress firmness. Modern facilities and good air conditioning in the rooms enhance the overall sleeping experience.
For business travelers, the hotel's strategic location, spacious rooms with work-friendly desks, efficient business center and well-equipped meeting rooms make it a top choice. Despite minor check-in delays and basic dining options, its professional and welcoming atmosphere, combined with modern facilities and high cleanliness standards, ensures a comfortable and productive stay.
Overall, Courtyard by Marriott Exeter Sandy Park stands out for its strategic location, high-quality breakfast, modern rooms, exceptional cleanliness and welcoming staff, making it a highly recommended choice for both leisure and business travelers.
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