Hotel Indigo - Exeter by IHG, enjoys a prime location in the heart of Exeter, making it a perfect base for exploring the city's historic attractions, shops, bars and restaurants. Its central setting allows for easy access to landmarks like Exeter Cathedral and the university. Guests appreciate the stylish decor and comfortable rooms that create a pleasant retreat amidst the city's vibrancy.
Breakfast at Hotel Indigo is a highlight for many visitors, often described as outstanding, delicious and varied with options like traditional cooked breakfasts and vegan choices. While some found the breakfast a bit expensive or noted occasional service hiccups, the overall breakfast experience is lauded for its quality and atmosphere.
Dinner at the hotel receives praise for its delicious, superb meals and standout features like the rooftop bar that offers fantastic views of the cathedral. However, some guests noted slow service and high prices. Despite these minor drawbacks, the dining experience is generally well-received.
The rooms at Hotel Indigo are frequently described as spacious, beautifully decorated and immaculately clean. Modern bathrooms with great showers and bathtubs add to the comfort. Although some rooms facing the road can be noisy and there were occasional comments about climate control issues, the majority of guests find the rooms to be a highlight of their stay.
Cleanliness is a strong point for the hotel with many reviews affirming spotless rooms and immaculate upkeep. Minor lapses are rarely mentioned and generally overshadowed by the high standards maintained throughout the property.
The quality of service at Hotel Indigo sees mixed reviews. While many guests commend the friendly and helpful staff, especially at the front desk and in the restaurant, others experienced less enthusiasm and occasional service inefficiencies. Overall, the staff's efforts are appreciated by most guests.
Free Wi-Fi at the hotel generally meets guests' expectations, providing reliable and high-speed internet access. Some noted limitations in bandwidth, but the majority found it satisfactory.
The spa facilities are beautifully designed and relaxing with many enjoying the sauna and jacuzzi. However, there were challenges with booking appointments and the occasional unexpected closure. The delightful facilities generally make the spa a worthwhile visit for prepared guests.
The hotel is family-friendly, offering accommodations like family rooms with terraces. While the pool's unavailability for young children might be a limitation, the hotel creates a supportive environment for families.
Guests consistently praise the hotel's comfortable beds, noting the restful sleep they provide. The beds and pillows contribute significantly to a positive sleep experience, making the hotel a reliable choice for a good night's rest.
Overall, Hotel Indigo - Exeter by IHG, combines a central location, stylish ambiance and quality amenities to offer a welcoming and comfortable stay for its guests.
White Hart, Exeter by Marston's Inns is celebrated for its prime location, nestled in the heart of Exeter and conveniently close to key attractions such as the historic Cathedral, city center and the scenic Quay. This strategic position allows guests to explore local shops, restaurants and historical sites with ease. Access to public transport is also commendable, making further exploration hassle-free. The historic charm of the building is harmoniously combined with modern amenities, enhancing guest comfort. On-site parking, perceived as convenient and reasonably priced, further adds to the appeal, especially for those traveling by car. Friendly and helpful staff significantly enrich the guests' experience.
Guests generally enjoy the breakfast offerings, noting excellent value, ample portions and delicious, freshly cooked meals with a good variety catering to different preferences. Although there were occasional complaints about slow service and the absence of buffet options, the overall satisfaction with breakfast remains high.
Dinner experiences are largely positive with guests appreciating well-cooked, tasty meals and a good selection of food and drinks at reasonable prices. The charming ambiance of the pub and restaurant, complete with historic touches, creates a pleasant dining atmosphere. However, service can sometimes be inconsistent and some meals were not always cooked to preference.
The rooms are spacious, warm and equipped with comfortable beds, appealing to guests looking for basic comforts. Despite the historic charm, the rooms are in need of updates, as worn furniture and cleanliness issues are noted. Inconsistent housekeeping and noisy surroundings can sometimes affect the stay. Despite these drawbacks, the staff's friendly nature often enhances the overall experience.
Cleanliness opinions are mixed; while many guests find the rooms adequately clean, others mention issues like dusty elements, moldy curtains and stained carpets. The inconsistency suggests that while some stays are pleasant, others may be affected by subpar housekeeping standards.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. Their efficiency and welcoming demeanor significantly enhance the guest experience, often mitigating minor inconveniences.
The WiFi receives mixed reviews with some guests satisfied with the free unlimited access and strong signal, while others face connectivity issues, especially in individual rooms. Improvements in reliability and strength are needed for a more consistent experience.
On-site parking is commended for its convenience and reasonable pricing, adding to the overall positive experience, particularly for those with vehicles. Family-friendly amenities and the willingness of the staff to address small issues quickly create a accommodating atmosphere for guests traveling with children.
The vibrant nightlife around the hotel is a draw for those who enjoy socializing, though it can result in noise issues, especially late at night. The hotel's bar offers a cozy, friendly environment, but it closes early, ensuring some quiet for guests seeking rest.
Overall, White Hart, Exeter by Marston's Inns provides a historic and comfortable stay with a few areas needing attention, balanced by an exceptional location and commendable staff service.
The Mercure Exeter Southgate Hotel is a clean, efficient and comfortable base for exploring the city with its excellent location being its biggest selling point. Guests appreciate the friendly staff, great facilities and comfortable beds in spacious, modern rooms. While some guests had mixed reviews about the breakfast and some rooms could use sprucing up, the hotel offers decent sized rooms and modern bathrooms. The exceptional cleanliness of the hotel is a highlight in many guest reviews and the staff are exemplary with guests showering them with praise for their friendliness, politeness and helpfulness. The hotel is a popular choice for families with kids, who appreciate the facilities offered and the pool facilities are fantastic. Overall, the Mercure Exeter Southgate Hotel is a great choice for a clean and comfy base for exploring Exeter with friendly and accommodating service.
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