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Summary of reviewsThe Holiday Inn Express & Suites - Ann Arbor - University South by IHG is highly praised for its ideal location, cleanliness, and exceptional service. Situated conveniently near the I-94 Freeway, the hotel offers easy access to the University of Michigan and downtown Ann Arbor, while maintaining a peaceful setting away from heavy traffic. Guests appreciate the spacious, clean, and modern rooms equipped with contemporary amenities, contributing to a comfortable stay. The hotel's reputation for cleanliness is consistently reinforced by the immaculate condition of both the rooms and common areas.
The complimentary breakfast receives positive feedback for its diverse selection and quality, featuring hot options like pancakes and omelettes, complemented by the friendly and attentive breakfast staff. While there are minor areas for improvement, the breakfast service is regarded as a strong aspect of the hotel experience. The hotel's staff are frequently commended for their exceptional service and welcoming demeanor, with specific mentions of team members who go above and beyond to ensure guests feel valued and well-cared for.
The indoor pool is a popular feature, providing a pleasant environment for families and individuals looking to relax, despite occasional maintenance closures. The beds are another highlight, noted for their comfort and quality, contributing to restful nights for guests. Overall, the Holiday Inn Express & Suites - Ann Arbor - University South by IHG is celebrated for providing a clean, comfortable, and welcoming experience, making it a preferred choice for travelers visiting the area.
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