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Summary of reviewsHotel am Jungfernstieg receives high praise from guests for its exceptional combination of location, amenities and service. Positioned ideally next to Stralsund Main Station and just a short walk from the historic old town, the hotel provides convenient access to key attractions while maintaining a quiet and peaceful ambiance, making it perfect for both leisure and business travelers.
Breakfast at the hotel is frequently highlighted as a standout feature. Guests commend the varied and abundant buffet, which includes fresh and delicious options that cater to diverse tastes. The pleasant dining atmosphere, enhanced by the option to eat outside and attentive staff further elevate the breakfast experience, often described as an excellent start to the day.
The hotel rooms are noted for their spaciousness, modern furnishings and cleanliness. Guests appreciate the comfortable beds, useful in-room amenities like tea and coffee-making facilities and the tranquil atmosphere, especially in courtyard-facing rooms. Even though some rooms have slightly dated décor, they are maintained to high standards of cleanliness, reflecting the diligence of the housekeeping staff.
Cleanliness extends beyond the rooms to the entire hotel with frequent guest mentions of the immaculate conditions throughout. The housekeeping team is praised for ensuring a spotless environment, maintaining the hotel's reputation for exceptional cleanliness.
The staff at Hotel am Jungfernstieg receive unanimous praise for their friendliness and helpfulness. The reception team is particularly noted for their politeness and competence, creating a welcoming atmosphere that guests enjoy. Personal touches, such as a thoughtful marzipan greeting, contribute to the memorable service experience.
While the free Wi-Fi receives mixed reviews with some guests experiencing connectivity issues, other aspects such as parking are well-regarded. The hotel offers convenient parking options, including reserved spaces marked with guests' names and secure bicycle storage, adding to the overall practicality of the stay. Minor issues were noted with parking space tightness and cost, but these did not significantly detract from guests' experiences.
Families find the hotel especially accommodating with suitable family rooms and a welcoming environment for children. The facility's amenities, including a large bicycle garage, cater well to family activities, enhancing its reputation as a family-friendly establishment.
The hotel's beds are generally rated as very comfortable, although a few guests found the mattresses too soft or the pillows too thin. Despite these minor grievances, the overall feedback on bedding is positive, contributing to a restful night's sleep.
As a three-star hotel, Hotel am Jungfernstieg delivers good value for money, consistently surpassing guest expectations in comfort and service. The friendly atmosphere and excellent breakfast further bolster its appeal.
Lastly, the hotel is highly accommodating to dogs, offering special amenities such as dog beds, bowls and treats, along with a dedicated area for dog activities. The staff's attention to canine guests ensures a pleasant stay for pet owners, making it a favored choice for those traveling with pets.
In summary, Hotel am Jungfernstieg excels in providing a welcoming, comfortable and convenient stay with standout features including its ideal location, excellent breakfast, clean rooms and friendly staff. These factors collectively make it a highly recommended option for travelers visiting Stralsund.
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