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Summary of reviewsHotel Sankt Lorenz enjoys a prime location that attracts budget travelers and convenience seekers. Its proximity to the stadium, ferry port, highway and public transportation, including a bus stop right outside, makes it easily accessible for those arriving by car or ferry. Guests appreciate the quiet yet central setting, which allows for restful stays while remaining close to city attractions, shopping facilities like Lidl and various bakeries and restaurants. The hotel is also conveniently located near the train station and offers easy access to the autobahn, along with beneficial parking options and a straightforward pin code system for hassle-free arrivals.
The hotel does not provide breakfast, but guests have ample nearby options, such as a highly recommended bakery opposite the hotel and a Lidl supermarket with a café behind it, ensuring quality morning meals are just a short distance away.
When it comes to room accommodations, the hotel offers a mixed experience. Guests praise the cleanliness, functionality and modern bathrooms, although rooms are noted to be small with minimal furnishings and sometimes cold due to ineffective heating. Bathrooms, while modern in some cases, often need thorough cleaning and renovation and there are occasional issues with amenities like missing soap, limited toilet paper and outdated shower facilities. Despite these drawbacks, the clean, dry and quiet rooms remain practical for short stays.
Cleanliness receives mixed reviews. Many guests find the rooms and bathrooms clean and tidy with soft bed linen and well-maintained environments. However, there are several complaints about visible mold, dusty floors, unclean corners, neglected areas and inadequate cleaning services during stays. Despite instances of satisfactory cleanliness, maintaining consistent standards appears to be a challenge.
The staff and check-in process are generally efficient with quick and responsive communication, especially through platforms like WhatsApp. Guests commend the friendly and reliable landlord, Mr. Adam, though the minimal on-site staff and lack of a reception area result in most interactions happening digitally or over the phone. This arrangement is appreciated by many for its smoothness, even if some miss the personal contact.
The free Wi-Fi receives generally positive feedback with most guests finding the internet service fast and reliable, although a few reported weak or unavailable connections.
Parking is conveniently available directly in front of the hotel entrance, but the limited number of spaces can be a challenge during peak times. Early arrivals benefit most from the straightforward parking.
Beds at Hotel Sankt Lorenz also receive mixed reviews. While many guests find them comfortable and soft, others report issues with worn-out, sagging mattresses, creaky beds and occasional noise disturbances from neighboring rooms and hallways. Pillow quality is generally acceptable, though some guests mentioned lumpy pillows.
In summary, Hotel Sankt Lorenz is a practical choice for budget travelers seeking convenient access to the city and transportation with notable strengths in location, cleanliness and efficient service, despite some areas needing improvement such as room size, cleanliness consistency and bed quality.
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