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Summary of reviewsHotel Hinz is praised for its prime location in the heart of Bad Oldesloe, offering both convenience and tranquility. Situated near the city center, spa park and a multitude of shops and restaurants, the hotel is easily accessible and ideal for restful nights. Guests appreciate the simple and efficient check-in process, friendly staff and clean facilities. The convenience is further enhanced by the availability of private parking and proximity to the autobahn, bus stop and train station.
The hotel's breakfast receives high marks for its quality and variety with guests enjoying freshly prepared eggs, warm rolls and a wide selection of cold cuts, cheeses, jams and fruits. Although some found the selection basic, the warm service and cozy breakfast room added to a positive experience. The hotel's dinner offerings are also well-regarded with guests praising the delicious, well-cooked meals and pleasant dining experience at the hotel's restaurant.
Rooms at Hotel Hinz are praised for their cleanliness, comfort and modern furnishings. They vary in size with family rooms being particularly spacious. Some guests noted the beds to be hard and the occasional noise from the street-facing rooms, but overall, the rooms provide a cozy and well-maintained environment. The friendly and helpful staff further enhance the guest experience, ensuring smooth check-ins and addressing any needs.
The hotel maintains high standards of cleanliness throughout, including spotless rooms and bathrooms. Guests appreciate the tidy, serene ambiance and the friendly service provided by the staff. While there are occasional mentions of mold and some areas where cleanliness is average, the general sentiment is positive.
Staff at Hotel Hinz are often mentioned for their extreme friendliness and accommodating nature. Despite occasional language barriers, their genuine hospitality and willingness to assist stand out, creating a welcoming atmosphere for guests.
Wi-Fi services at the hotel receive mixed reviews. While some guests find the internet fast and reliable, others experience poor signal strength and unstable connections, especially in the outbuilding. This is an area that could use improvement.
Parking at Hotel Hinz is another highlight with the convenience of free and well-situated parking spaces either on the property or nearby streets. This added convenience is appreciated by guests, making their stay hassle-free.
Catering to families, Hotel Hinz offers a welcoming environment with family-friendly amenities and personal touches, thanks to its family-run nature. The hotel’s clean and reasonably priced family rooms, combined with excellent service, make it a great choice for non-business travelers.
In summary, Hotel Hinz offers a pleasant and convenient stay in a central yet peaceful location, characterized by friendly service, clean and comfortable rooms and quality dining options. Minor issues with Wi-Fi and bed comfort do little to detract from its overall positive reputation.
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