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Friendly, very comfortably appointed hotel, centrally situated in Zug, just a five minutes' walk from the station.
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Summary of reviewsHotel Zugertor in Zug is highly acclaimed by guests for its outstanding central location, just a short walk from the train station, town center, lake and old town. The setting is both quiet and accessible, making it convenient for exploring the city's attractions, restaurants and shops. While some mentioned it not being extremely close to the historic center, the ease of access to essential services and public transportation effectively compensates for this.
The breakfast offerings receive substantial praise, noted for their variety, quality and abundance. With options catering to gluten-free and vegetarian preferences, the morning buffet is described as generous and delicious. The friendly and helpful staff further enhance the pleasant, cozy breakfast atmosphere.
Rooms at Hotel Zugertor are highlighted for their cleanliness, spaciousness and modern amenities. Guests often mention the rooms being large, well-appointed and comfortable with recent renovations adding to their appeal. Despite the hotel's proximity to a main street, rooms remain quiet with windows closed. Family rooms are especially appreciated for their size and functionality, contributing to the overall pleasant stay.
Cleanliness is a strong point for the hotel with consistently high standards maintained throughout the property. Guests frequently describe the facility as spotlessly clean, from rooms to common areas. The friendly and efficient staff's commitment to maintaining a pristine environment is notable and greatly appreciated.
The staff at Hotel Zugertor stand out for their friendliness, professionalism and helpfulness. Guests commend their accommodating and supportive nature, making interactions smooth and efficient. Multilingual capabilities and a warm, welcoming demeanor contribute significantly to the overall positive experience.
Parking options at the hotel are convenient and well-received, including spaces right in front and an underground garage, though the latter is noted to be somewhat narrow. Cyclists benefit from secure storage solutions, adding to the hotel's appeal.
For families, the hotel offers spacious family rooms and a child-friendly atmosphere, ensuring a comfortable stay for all members, including pets. Special touches such as complimentary treats and beds for dogs highlight the hotel's dedication to pet-friendly hospitality.
Finally, the beds at Hotel Zugertor receive exceptional praise for their comfort, ensuring a restful night's sleep with high-quality linens and mattresses. This, combined with the hotel's various other strengths, makes it a highly recommended choice for visitors to Zug.
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