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Summary of reviewsTolip Resort Sunrays New-Alamein presents an appealing combination of positive attributes that make it an attractive destination for visitors. The resort's prime location near the city of El Alamein, with stunning sea views and a serene atmosphere, is a defining highlight for guests seeking tranquility and easy access to popular sites. While some travelers note challenges such as isolated access and discrepancies in online location details, the overall design and exceptional service from staff like Ms. Sarah Cheichaa and Mr. Mohamed El Khawaga draw guests in.
The dining experiences, including breakfast and dinner, receive praise for their taste. Although the buffets are commended for their deliciousness and presentation, some guests suggest improvements in variety and food quality, indicating mixed sentiments toward the offerings. The rooms are consistently appreciated for their spaciousness, modern decor, and cleanliness, supported by commendable service from standout staff members like Ms. Sara and housekeeper Ahmed. Despite minor upkeep issues, the spectacular views and amenities in accommodations such as the royal suite contribute to a positive stay.
Cleanliness across the resort generally impresses guests with new, well-maintained furniture and tidy rooms, although the beach and some common areas could benefit from better maintenance. Additionally, the friendly and helpful staff, praised for their attentiveness and hospitality, remain a defining feature of the resort. However, isolated training and service issues were noted, particularly in room service and check-in procedures.
The resort’s pool scene, featuring large and enjoyable swimming pools and a delightful aqua park, garners high praise. This, along with family-friendly amenities including children's play areas, makes Tolip Resort an appealing choice for families seeking relaxation and entertainment. Challenges exist regarding bedding accommodations, such as uncomfortable pillows and bedding materials needing improvement, suggesting a potential area for enhancement.
Overall, Tolip Resort Sunrays New-Alamein presents itself as a destination with a blend of comfort, leisure, and dedicated service, attracting guests for its serene location and quality hospitality despite minor areas requiring attention.
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