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Summary of reviews'فندق المقام السامي للغرف والشقق المفروشة' enjoys a generally favorable reputation among its guests, particularly for those on a budget. Located relatively close to Masjid al-Haram, it is within a 15 to 30-minute walking distance and near several bus stations, making it accessible for visitors who can manage a short walk. Its proximity to local markets, restaurants and transportation hubs further adds to its practical appeal. Despite its location in narrow and hilly streets that pose some challenges in terms of parking and accessibility, the hotel is appreciated for its cleanliness, friendly staff and quiet, comfortable environment.
The rooms are widely praised for their cleanliness and spaciousness. They come equipped with essential amenities such as air conditioning and kitchen facilities, making it a suitable choice for family travelers. The staff, particularly those at the reception like Abdullah, receive high accolades for their cheerful and polite service. While there are occasional reports of minor maintenance issues and a lack of certain conveniences, these do not heavily detract from the overall positive experience.
Cleanliness is a prominent highlight at the hotel with guests frequently complimenting the tidy rooms and well-maintained common areas. The bathrooms, in particular, are noted for their cleanliness. Some minor lapses in daily cleaning services are mentioned but are relatively infrequent.
The staff's professionalism and friendliness contribute significantly to the hotel's positive reviews. Guests frequently note the team's quick response to requests and overall respectful demeanor, which enhances the welcoming atmosphere of the establishment.
The Wi-Fi experience is mixed with some guests enjoying fast and strong connections, while others face slow and weak signals. Parking is a noted difficulty due to limited spaces and the hotel's location on a narrow side street, necessitating parking further away and sometimes relying on taxis for commutes.
The hotel is particularly recommended for families, valuing its clean and family-oriented atmosphere. It offers practical amenities like a shared kitchen and washing machine, adding convenience for longer stays. The availability of rooms with multiple beds makes it feasible for large family trips.
Bed quality has received mixed feedback: while many find the beds comfortable with clean, thick blankets, others report issues with bed size, hardness and occasional uncleanliness of the bedding. Despite these concerns, the hotel delivers a basic level of comfort.
As a three-star hotel, 'فندق المقام السامي للغرف والشقق المفروشة' provides cleanliness and satisfactory service at a budget-friendly price. Though the location's distance from the mosque and some minor room maintenance issues are noted, its overall balance between cost and quality makes it a commendable choice for budget-conscious travelers.
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