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Summary of reviewsThe Askant Golden Hotel is highly appreciated by guests for its strategic location and exemplary service. Situated conveniently close to Masjid al-Haram, the hotel is a preferred choice for pilgrims seeking easy access to the holy mosque. Its proximity to various amenities such as restaurants and public transportation further enhances the convenience for travelers.
While room sizes are reported to be small, they provide a quiet environment conducive to rest, with many guests enjoying the comfortable mattresses. Despite occasional mentions of limited cleanliness and room service, staff member Haithem is commended for his exceptional care, contributing to the hotel's value for money.
Cleanliness reviews are mixed, but many visitors find the hotel neat and tidy, with the reception and room service teams being particularly responsive and welcoming. Some guests note the need for more consistent cleaning services but recognize the hotel's overall hygiene as acceptable.
The staff at the hotel receive widespread praise for their attentiveness, friendliness, and professionalism. Receptionists Farah and Bashayer are singled out for their warm and respectful interactions, reinforcing the hotel's reputation for customer service excellence. Despite a few isolated criticisms, the staff's dedication and courteous nature significantly enhance the guest experience, making the Askant Golden Hotel a highly recommended option largely due to its excellent service and ideal location.
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