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Summary of reviewsQuest Mont Albert consistently impresses its guests with a prime location boasting easy access to public transport, shopping and dining options. Guests appreciate the proximity to Box Hill Central, medical appointments and social visits, which enhance their overall experience. The spacious and comfortable apartments are frequently highlighted for their cleanliness and comfort. Although some rooms show minor wear and tear, the positives, such as well-equipped living areas and reasonably priced amenities, outweigh these concerns.
The staff at Quest Mont Albert receive high praise for their friendliness, efficiency and willingness to accommodate guests' needs. Exceptional customer service, coupled with the hotel’s pet-friendly policy and welcoming environment, significantly contributes to a pleasant stay.
Guests also commend the secure and ample parking options, despite some navigation challenges and a $15 per night fee. The convenience and safety of the parking facilities are generally well-received, adding to the overall positive experience.
Comfortable beds, quiet rooms and small touches like Tim Tams contribute to the appeal of the accommodations with most guests enjoying their stay despite some minor issues with bed comfort and occasional cleanliness lapses.
Overall, Quest Mont Albert provides excellent value for money, combining a prime location, spacious and clean rooms and exceptional service to ensure a comfortable and enjoyable stay for travelers.
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