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Summary of reviewsCasuarina@Meru is highly praised for its exceptional location, making it a prime choice for travelers seeking convenience and accessibility. Situated near key sights, shops, eateries and the PLUS Highway, guests find it easy to navigate around town. The proximity to Bulatan Sultan Azlan Shah and Mydin Mall enhances convenience for shopping and dining. The hotel's quiet surroundings, including ample restaurants and entertainment options, contribute to a calm and pleasant stay.
Guests are consistently pleased with the breakfast offerings, which feature a varied and delicious buffet. With options ranging from healthy to local Malaysian breakfasts, the spread caters to diverse tastes and preferences. Though some suggest minor improvements like an egg station, the overall quality and variety are well-regarded.
The rooms at Casuarina@Meru are notable for their spaciousness and cleanliness, providing a comfortable and cozy environment. Many guests appreciate the well-maintained and tidy atmosphere, despite some minor concerns about outdated decor and occasional dim lighting in the bathrooms. Issues like noise from upstairs rooms and air conditioning are mentioned but do not significantly detract from the overall positive experience. The hotel's green surroundings and picturesque views add to the appeal.
Cleanliness is a standout feature with rooms meticulously prepared and maintained, though a few guests point out areas for improvement such as stained bedsheets and occasional dust. The staff at Casuarina@Meru are frequently lauded for their professionalism, friendliness and attentiveness. Special mentions of individuals at the front desk and housekeeping highlight the team's dedication to providing excellent service, enhancing the overall guest experience.
For families, the hotel provides a welcoming environment with spacious rooms, quiet surroundings and designated play areas for children. Its strategic location near leisure spots like Bulatan Sultan Azlan Shah and Dataran Amanjaya offers a variety of activities for family fun. The efficient and quick check-in process adds to the hassle-free experience.
The beds receive mixed reviews with many guests finding them comfortable and spacious. However, some mention a preference for higher beds. Comments on the older furniture suggest that updates could further enhance the guest experience.
In summary, Casuarina@Meru offers a compelling blend of strategic location, comfortable accommodations and exceptional service, making it an excellent choice for both leisure and business travelers.
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